Bagel Train - Suffern
Bagel Train
Description
Bagel Train has garnered a reputation for serving some of the best bagels in town, consistently impressing customers with their freshness and size. Many return often, drawn by the unique flavors and friendly service. However, recent experiences highlight significant concerns regarding staff attitude and food preparation. Complaints range from unprofessional behavior behind the counter to orders being incorrectly fulfilled, with issues such as uncooked eggs and unsanitary cream cheese appearing in some orders. While the bagels stand out as a culinary gem, the restaurant must address its service and quality control to maintain its loyal customer base.
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Layout/atmosphere*Across the street from Metro North train line; takeout only; parking lotFood/drink*Everything bagel with cream cheese Good
This place is an absolute gem . Have been going here for 20 years . Never had a bad breakfast sandwich or anything for lunch. Parking: 12
I had the worst experience at this restaurant. The customer service was terrible; the staff spoke to me as if I were a dog because I didn't understand what she was saying. To make matters worse, I found a disgusting clump of hair in my bagel. In front of all the other customers, she brushed it off as "normal." I paid $4 for that bagel, and it came with a hair in it. I do not recommend this place at all.
This place definitely believes in quantity over quality because its just been decaying every the year bad business plan. Oh and please get better management the workers act like grumpy cockroaches when you turn the lights on when the place is crowded. If you could fire the rude Caucasian man in the afternoon that'd be great he doesn't have to bring his sass to work this isn't a sephora it's a bagel store if he's unhappy tell him Walmart wants his skillset.
Menu PDF
FAQ
More information
QR-Code for the menu

