Reviews

Overall Total Score
3.8 out of 5
Very good | 1222 reviews

What Sheri likes about Tim Horton's:
My order is usually right 9/10 times. Staff I have encountered have always been friendly however, I do not like being called hun. I understand it may be hard to stop saying it but being called hun 4 times in a very short time span is more than uncomfortable for me. View all feedback. What User doesn't like about Tim Horton's:
Wrong order farmers wrap. I ordered three farmers wraps, one with an extra egg. They gave me three wraps with no extra egg in one. I drove back 10 kms and explained the issue. They just took it from me to the back and said nothing. No apologies and no updates for 10 minutes till I got the right wraps back. No apology for messing up my order and not apologizing at the counter. View all feedback.

Reviews from various websites

Restaurantji
3.4 ★ from 89 reviews
Sheri
08.10.2023 - 08:38

My order is usually right 9/10 times. Staff I have encountered have always been friendly however, I do not like being called hun. I understand it may be hard to...

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Cassey
08.10.2023 - 08:38

So slow, staff couldn’t figure out how to charge an item, then had to wait for another staff to come help. Hair in my sandwich, and they didn’t unlock the doors...

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Walter
08.10.2023 - 08:38

It was a day not unlike any other. Cold. Melancholic. A little rough around the edges. But Tim Horton's changed all that. They made me feel something that i had...

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Wrong order farmers wrap. I ordered three farmers wraps, one with an extra egg. They gave me three wraps with no extra egg in one. I drove back 10 kms and expla...

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Todd
08.10.2023 - 08:38

One of the only Timmies that always has corssiant when I go there. I should make it my first try instead of the last ?

Despite some hiccups with incorrect orders and slow service, Tim Hortons on Lasalle and Falconbridge in Sudbury generally provides good food and service. The staff is friendly and welcoming, the atmosphere can get a bit noisy, and the parking situation can be a bit tricky during rush hour. Customers highly recommend the Hungry Man breakfast and the newly designed Kate's. While there may be occasional errors with orders, overall, the restaurant provides a warm and welcoming experience, with customers feeling a sense of hope and warmth in their interactions with the staff. Drive-thru service is efficient, and the food is well-prepared.

Int Restaurants
3.7 ★ from 594 reviews
Jon
16.01.2024 - 21:02

On December 28, 2021 at 9:45 am, I utilized the drive-thru at this restaurant. The customer service representative was clear and easy to understand through the...

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Larry
16.01.2024 - 21:02

I love going to the Lasalle and Falconbridge location for my favorite Farmers Breakfast wrap and an apple fritter. As a senior, I always receive the best servic...

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Brent
16.01.2024 - 21:02

Great staff, quick service. All around a good place to get coffee.

Tes
16.01.2024 - 21:02

The staff at the drive-thru early in the morning is fantastic!

Foursquare
3.0 ★ from 7 reviews
Google
4.0 ★ from 525 reviews
Tripadvisor
3.5 ★ from 7 reviews

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