Sheetz - Stuarts Draft

Take forever to get your order together and all they do is talk instead of work read more Take forever to get your order together and all they do is talk instead of work

Multiple experiences here, same situation, except this is our last time ordering anything here. The service is HORRIBLE. 25 minute wait for a beverage when you... read more Multiple experiences here, same situation, except this is our last time ordering anything here. The service is HORRIBLE. 25 minute wait for a beverage when you are the only one in line at the drive thru and the employee first asks if I ordered a sandwich and I stated no, just a drink. I waited another 20 minutes and he returned to the window and asked me if I received my order. (Why would I still be sitting here? No, I didn’t receive my order. Another time I waited in the store for 20 minutes and finally asked for my beverage while apparently it was just chilling on the counter getting cold. My husband just went to order 2 sandwiches which took an hour and multiple customers were in line requesting refunds. Done with “MTO” from Sheetz. Ridiculous!!

Ordered at the drive through terminal. Two cars were ahead of me, so I knew there would be a wait. It was a good 10 minute wait after car two went through. Fine... read more Ordered at the drive through terminal. Two cars were ahead of me, so I knew there would be a wait. It was a good 10 minute wait after car two went through. Fine. Pay at 11:57, wait 20 more minutes before I pull through and park and go in. The singular premium app sampler I ordered was just hanging out by the furtherest register. Nothing like waiting 40 minutes for fryer food. I do understand that all of this is my fault for choosing not to cook myself.

I encountered 2 very poor customer service encounters this week.This review will cover my 1st .....At 1:26 am,April 1,I called to find out if my brand of cigare... read more I encountered 2 very poor customer service encounters this week.This review will cover my 1st .....At 1:26 am,April 1,I called to find out if my brand of cigarettes was sold at Sheetz. A young man named Robert took my call.His annoyance at my call wasobvious from the start. I asked if Sheetz sold Cheyenne cigarette. He rudely ask, What? I repeated the question at which hereplied Um,I don 't think so . So I ask what was the cheapest brand they sold. His reply- Um Winston, I think . I said- Really?I was about to ask him what generic brands they sold,but didn 't get the opportunity. He said this.. Look,I dont have time todiscuss cigarette prices with you! We are pretty busy! And then I heard laughter. I said well I 'll I 'll remember to includethat in my review. This conversation took all of 57 seconds! I decided to visit the store later that morning and guess what?Sheetz carries Cheyennes! Within less than 1 minute,I was lied too,treated with contempt, admonished,and laughed at! So needlessto say,I am VERY upset at Robert 's total lack of respect,his demeaning attitude,his refusal to even bother to check to see ifCheyenne cigarettes were available and his GALL to insinuate he was too busy to be bothered by me! Well,Robert, I included thatlast statement in my review, just as I told you I would and I 'll also include it in my customer complaint.

I go to eat here at least 5 times a week I ordered 2 hotdogs and a mto cheese sub the other day. Not only were the hot dogs cold and felt as if they were sittin... read more I go to eat here at least 5 times a week I ordered 2 hotdogs and a mto cheese sub the other day. Not only were the hot dogs cold and felt as if they were sitting for hours the buns were rock solid and the chilli had a rancid taste like sour also the breadon the sub was rock hard as well. Lettuce was ruined and even when the food was subpar they are constantly out of theingredients that are listed on the kiosk. I wouldn't even feed this to my dog. I got so sick had to leave work. I spend wellover $200 at this location every week I would like this problem to be resolved or Im taking all my business elsewhere