Frankie Benny's - Street

My wife and I went to this restaurant yesterday while out shopping. We know the food quality at Frankie and Benny's is always top-notch, so we were not disappointed.

The restaurant was spotless. However, the butter balls were quite unappealing. They were served to us as soon as we sat down, and they were swimming in so much butter that it turned us off from the main course.

The food quality and presentation at this restaurant were terrible. The rack of ribs was cold, greasy, and drowned in lukewarm BBQ sauce. The meat looked undercooked with fatty strips hanging off the bone. The cold chips were haphazardly thrown on the plate. It was a disappointing experience and I would not recommend it. Even after expressing our concerns to the waitress, she just smiled and thanked us. It had been years since I last visited Frankie Benny's and after this experience, I will not be returning. It felt like a waste of £40. Service: Dine-in.

The food at this restaurant was delicious and served promptly at the right temperature. We appreciated the pleasant atmosphere, complete with music and attentive service. Our server, Jake, was excellent and...

I started off with calamari as an appetizer, followed by a spicy pasta dish and ice cream for dessert. My friends ordered steak and ice cream as well. We all enjoyed our meals. Our server was friendly and attentive, although I didn't catch his name. Overall, we were three satisfied customers. Keep up the good work. The atmosphere was pleasant, with music that was not too loud but still enjoyable.