Dunkin' - Streamwood
Dunkin'
Description
**Downtown Dunkin’ Under Deluge: A Service Crisis**
Frequent visitors to this Dunkin’ Donuts location have expressed growing frustration over declining service standards. Patrons report consistent discrepancies with mobile orders, long wait times at the drive-thru, and a noticeable lack of staff during peak hours. The restaurant's operating hours are misleading, causing inconvenience to customers expecting a later close. Complaints about cleanliness and unresponsive staff add to the disappointment. While Dunkin’ has been a go-to for many, this particular outlet appears to be struggling, leading some loyal customers to seek alternatives. It’s a call for urgent improvements to restore its once-favored status.
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Feedback
This is the worst Dunkin' Donuts I've ever been to. horrible customer service.All the employees are rude.I do not recommend This place to anyone. I ordered a sausage, egg and cheese croissant with snack and bacon. My croissant was burnt my bacon was extremely greasy. They forgot certain items From my order.I contacted the store manager and I get where their employees get the horrible customer service skills absolutely horrible service if you can call it customer service.
A goof coffee place to
The coffee served in the evening is neither fresh nor hot. Whenever I grab a cup before my night shift, it's always cold and lacks flavor. It feels like they’re just reheating old coffee instead of brewing a fresh pot.
Geno is truly the best! He's a really nice and friendly person who made my day!
The drive thru is the slowest I’ve ever experienced at a Dunkin’. Takes more than 5 minutes to get a simple order. The lady who works drive thru needs to be switched out with someone who’s moves faster and not confused. Props to the Dunkin’ on Lake Street that gets you in and out within a few minutes!
FAQ
More information
QR-Code for the menu
