Reservoir - Stratford-on-Avon

Thank goodness this pub has finally closed. I went with friends a week before it shut down, and I was shocked by the attitude of the elderly woman working behind the bar. She was rude and abrupt to the couple in front of me, charging them £3 for a glass of water with a dash of blackcurrant. To make matters worse, she poured me a pint of Guinness in a Carling glass, which was completely unacceptable. When I refused to accept it, a man behind the bar thankfully fetched a proper glass from the back. The woman clearly had no understanding of how to treat customers and was incompetent at her job. I am grateful that the pub has closed and that she is no longer there.

This pub is located in a fantastic spot and has the potential to be great, but the owners keep re-branding it as the newest Chips eatery. There are constant changes to the menu, with variations like chips with pizza or pizza with chips. It's unclear who the owners are trying to target, but customers are looking for more variety and innovation than just themed menus.

We made a reservation for 11 people to celebrate 2 birthdays. We were very impressed with the delicious food, attentive and friendly staff, and the fact that all our meals arrived at the table together. The portions were generous, the food was served hot, and everything was reasonably priced. We are grateful for such a wonderful experience and look forward to returning soon.

Great place to eat, the food was lovely and hot came out within reasonable time. Staff were extremely lovely and went above and beyond to make sure our table was ok.

Amazing food and service we really enjoyed our meals and the promotions that was available was top notch