Ihop - Stone Mountain
Ihop
Description
IHOP has drawn mixed reviews recently, with some patrons praising significant improvements in service and food quality, highlighting a friendly and efficient staff. However, darker experiences paint a troubling picture: a management style that often includes yelling and belittling employees, leading to tense atmospheres and unhappy customers. While certain locations boast exceptional service and food cooked to perfection, others struggle with order accuracy and long wait times. Despite these inconsistencies, many diners express hope for continued improvement, showcasing a blend of loyalty and concern for the restaurant’s future reputation.
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The restaurant was packed. We waited for about 15 minutes on a Saturday at around 11:30. The staff was extremely friendly. Prices for dishes ranged from $7 to $15. The cleanliness rating was between 3 and 4 out of 5. As with all IHOP locations, the food arrived quickly and was delicious.
The staff consistently go out of their way to ensure customer satisfaction at this restaurant. The atmosphere is pleasant and clean, with ongoing social distancing measures in place. The food is expertly prepared and promptly served. The crepes are particularly exceptional, even when enjoyed plain!
I went to this restaurant for Mother's Day with my sisters, and our waitress was a petite girl with a nose ring and blonde hair in a bun. I can't recall her name, but she was amazing, and the food was quite good too. Thank you!
My neighbor and I visited the ihop on Memorial Drive. Unfortunately, our usual server Renee was not working that day. We were seated promptly, but were left waiting for service for a long time. Two other customers who arrived after us were served quickly, so we decided to leave and go to Piccadilly Cafeteria instead. We will only return to ihop when Renee is working.
I saw the manager make a young waitress cry after verbally assaulting a customer and her. I had to comfort the waitress with a hug. I felt sorry for them and would not want to work in such a hostile environment. I will not be returning to this restaurant, as I fear the manager may lose his temper with me as well.
