Reviews
What 184chloec likes about Gourmet Grub:
Me and friends decided to order from here whilst watching the football match on Friday night. I had never been to gourmet grub before but I would definitely return! The pizza I had was nice and thin with plenty of toppings and the chips which were double fried were amazing! The chicken parmo was also very good and I would say it was restaurant quality. Only downside was that we were told the food would be delivered w... View all feedback. What Heather M doesn't like about Gourmet Grub:
I placed an order that was over and hour and ten minutes due. When I called to ask why the man I spoke to was rude impolite and addressed me in a manner which he had no righ to do, trying to address me on a personal level. After explaining to him I was going to call,just eat and repost my situation he called them first. So my experience with the restaurant was followed by a cold call advising me my order had been can... View all feedback.
Reviews from various websites
Ordered the chocolate pizza which is advertised and looks amazing when it came my little girl was devastated ! had a small spread of chocolate on and peanut m a...
read moreCompletely wrong pizza made one containing meat! that was meant to be vegetarian. Even despite that, was thick and chewy rather than the authentic thin and cris...
read moreThe parmo and homemade chips at this restaurant are unbeatable, the best in Stockton. The delivery service is very reliable, and I have always enjoyed a delicio...
read moreWe have been regular customers at Gourmet Grub for over a year, enjoying their delicious house special pizza that stood out from others we had tried. However, o...
read moreI placed an order that was over and hour and ten minutes due. When I called to ask why the man I spoke to was rude impolite and addressed me in a manner which h...
read more{{ slotProps.result.comment | strip_tags | str_limit(160) | ucfirst }}
read moreGourmet Grub strives to deliver quality food, yet recent experiences reflect significant customer dissatisfaction. Issues like incorrect orders, rude customer service, and unresponsive management have marred the dining experience for many. While some patrons praise the delectable house special pizza and standout parmo, others report disappointment with food quality and presentation, particularly with items like chocolate pizza. Despite a reliable delivery service and positive remarks on certain dishes, the mixed reviews suggest a need for the restaurant to enhance communication, uphold food standards, and cultivate a more customer-friendly environment to regain the loyalty of its diverse clientele.