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Contribute Feedback What Jeff likes about Cracker Barrel Old Country Store Phone Number, Reservations, Reviews:
Waitress was great. Food was good accept wife’s scrambled was not completely cooked she said. If you asking the bathrooms need some TLC, getting very old looking. Bathroom partitions should be replaced. Tile on floors and walls looked dirty with stains, etc. We always stop at Cracker Berrals on road trips. Always good stop to make. View all feedback.
What Kit Lindblom doesn't like about Cracker Barrel Old Country Store Phone Number, Reservations, Reviews:
This is a common ocurence at this particular Cracker Barrell (Stevensvile, MI). The food is always to your corporate standards, but the servers aren't attentive to customer needs. This last visit, we didn't receive an ordered side item until after our meals were just about eaten. It was NOT during a busy period and we still didn't see our assigned server I had to flag down a different server to ask about the side ite... View all feedback.
Food was good, service average, but the restaurant atmosphere, horrible. Where they sat us, we were surrounded by dirty tables. They remained that way for more than 30 minutes. The women's bathroom was very unkempt.
I'm a huge fan of this restaurant. That being said this food was absolutely disgusting. You could tell the quality is not there. The food we got served was cold,not to mention it tasted rotten. The meat was dry and dripping grease. Pretty much every single item from the multiple dishes we ordered tasted like it had gone bad. The service was not good either. Our waitress pretty much tossed the dishes at us and called it a day. Did not have a helpful attitude. Lastly, their bathrooms were so filthy. Would not go here, ever!!!
We stopped for breakfast/lunch today because normally Cracker Barrel is consistent for friendly staff and good food. Do not waste your time at this location. The first cup of coffee was cold. Second cup was warm. Food was lukewarm at best. The portions were small. Hashbrown casserole was dry and had no taste. The biscuits, cornbread and pancakes were half the size they used to be. The syrup, honey, and jam were good They were not very busy at all so there was no reason the service should've been bad. We didn't see any employees smiling. When checking out, the cashier asked how everything was and my husband said mediocre and she just said ok and didn't ask what was wrong. Used the bathrooms on on our way out and they were dirty and had no toilet paper. McDonald's or Burger King would've been a better option. We won't be back.
On the day my sister and I went the place was extremely busy due to an unexpected tour bus.we were seated and fed in record time. All staff came to assist each other and get the job done.kudos to everyone!!!
We came from out of town to have a nice meal. We sat for 90 minutes before we were even served our food. We sat down at 6pm and just left at 9pm. We received our food just to be told they were out of gravy, potatoes, and cornbread. Our drinks were never once refilled even after asking and condiments were never brought to the table. We saw 3 other tables come in and be completely ignored by waitstaff for over 30 minutes before anyone noticed them to even give them menus. We asked to speak to the manager and after 30 minutes gave up. We went to the counter and asked to speak to the manager, waited and finally gave up and paid because we had been there for 3 hours. We then see the manager in the edge of the kitchen and go up to him. He tells us that he cannot issue us a refund but can give us a gift card for future visit. He returns with a voucher that is only valid for that location after we had expressly told him we were not from the area. The issue was not resolved, management did not support their wait staff, and this was a horrible experience on what was supposed to be a nice evening with friends. Truly the mcdonalds across the road would have been a better option than this experience tonight.
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