Subway - Steubenville
Subway
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I visited the restaurant today intending to order a few sandwiches, but unfortunately, I encountered nothing but disrespect and rudeness from an older gentleman working there. I don't recall his name, but I believe it started with an "E." His behavior was completely unacceptable; he was yelling from behind the counter and muttering obscenities under his breath, all while the other staff members were doing their best to maintain a positive attitude towards customers. I sincerely hope this employee improves his attitude or finds a different job, and I also hope his managers address this issue.
The food is good, but the staff could be more engaging. They often seem bored or rushed.
It 's absurd that they charged my senior mom who speaks little English over 16$ for a footlong, and when I called they gave me a ridiculous excuse because she buys this often and it never cost this much!Very disappointing that you charged her everything a la carte instead of charging what 's best the client, and while I was politely speaking to your employee, he tells me: I 'm sorry, I have customers here, I have to go Preposterous, let 's move in to the next person and forget what just happened!The wonderful thing is we live in America and I can choose what subway to go next! And it will NOT be this one!Sincerely,Monica Rogers!
Never eating here again. they get our order wrong every time online. then ontop i got food poisoning yesterday.nope nope and nope .done with subway
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