T.zone Dessert - Sterling

Went to the Food Festival in North Jersey today and this business was one of the Vendors. Unbelievably long lines for all stands since it was a very overcrowded event so the typical wait in line is about 30-45 mins. The event had kiosks to order ahead and pick up. I decided to order the mangonada $10) for myself and a mango smoothie $8) for the boyfriend. Unfortunately, still had to wait about 25 minutes in line anyways for your order to get called. After getting called...the first sip was a complete disappointment...tasted like flavored water. No exaggeration. Wondering if they were running out of syrup and was trying to stretch it to meet orders. Yes, syrup. Not real fruits. The ice is not finely blended. You can tell the blender was not the professional industrial kind since the ice was blended more like an ICEE slushie, not fine and creamy. It was like a chunkier Hawaiian Shaved ice. When you sip, the juice gets sucked up leaving you with a mountain of ice. I looked up their permanent business location which seems to look good. Maybe being mobile and not having everything they needed brought to the festival tent mightve affected their quality and flavor. I expected more out of a dessert place that seemed to have a wide variety of teas and smoothies. I think everyone that walked away after grabbing their order took a sip and shook their heads in disappointment just like my boyfriend and I did.

So delicious! I always come here for dessert and refreshers. T. zone never disappoints!

I love the fruit tea so much! It’s the best I’ve ever had. I probably found my new favorite tea shop but unfortunately I live 1 hour away from here so I hope to come again sometime. The staff were friendly and the tea is ready very quickly. It only took like 3 minutes. Definitely worth my $6 and left with happy tastebuds.

Worst place ever !!Crepe wasn’t like a crepe. It was super crispy and dry. When I ask why this is like this? Stuff told me they have policy that I need to mention in my order make crepe softer. This is ridiculous. If they don’t know how to make crepe, at least they should help customer satisfaction and not create a fake and nonsense policy . I couldn’t eat at all . You can see in the picture that you can’t even use your fork . Imagine crepe dryness .

Had my second visit here and unfortunately was very unimpressed by both customer service and product .. the greeting wasn’t a “greeting” and almost felt unwanted.. my first experience wasn’t the best but the drink was which is why I returned.. you would think not having to wait for your order would thrill you but I would’ve preferred some time to be taken into making my drink. Especially being the fact I was the ONE ONLY customer in the store. My brown sugar milk tea was all milk and ice .. the boba brown sugar was the most slimy unpleasant taste. I ordered a large and basically received a cup of milk with ice and a scoop of brown sugar slime. I won’t be returning nor recommending Tzone due to poor customer service as well as product which sucks seeing the place has potential!