Shake Shack Staten Island Mall (new Springville) - Feedback

I visited Gongcha inside Staten Island Mall, and my experience was a bit mixed. While some drinks can be hit or miss, I absolutely love the 3J Milk Tea. If you...

I recently visited Gong Cha and had the pleasure of being served by a guy wearing glasses. His outstanding service, expertise, and friendly attitude really made...

Gong Cha is truly a paradise for bubble tea lovers, featuring an extensive menu filled with delicious and refreshing choices. Their boba pearls are always perfe...

The tapioca (Pearl) in the milk tea from this place is the worst compared to all competitors. It's not chewy like it should be. The tapioca was undercooked once...

My favorite place to get bubble tea in the mall! great service

I had a disappointing experience at Shake Shack. The burger was overcooked, and the half-and-half lemonade I tried had an awful taste, almost like old, unsweete...

That's the worst shake hack I've ever had. the service is super slow, lasted 25 for 2 burgers and a shake. my table was dirty, so I had to clean it myself. they...

Good ambience. Disappointed though they didn't have the hibiscus drink that they have in the menu

Something about these artery cloggers that we just love so much. Very busy during dinner hours at this store. Order at least 15 minutes prior to pick-up.

The food was absolutely delicious! The staff were friendly, and the place was extremely clean. I highly recommend this restaurant for anyone craving a tasty bur...

The shake burgers are amazing! But what made our visit even better was the exceptional service from Angie! She truly went above and beyond to ensure our first e...

I ordered a burger, some chicken bites, and two sodas. The cashier was friendly, but unfortunately, the sandwich was badly cooked and overdone. The chicken nugg...

I want to share my disappointing experience at this restaurant. Unfortunately, I ended up with food poisoning right after my meal. The prices are outrageous—$40...

Be careful, the managers make the cashier check to see if the customer tips. I am not sure what they do after, but they did this to me. I walked out and got a r...

Delicious food was great!!!! Staff was friendly and place was super clean. Recommend highly if you want a tasty burger or chicken sandwich. 5 stars enjoyed it v...