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Contribute FeedbackAt a local Dunkin' Donuts, customer experiences have been decidedly mixed. Some patrons have faced significant order mishaps, leading to frustrations over incorrect items and charges. Issues with service quality further marred visits, with reports of uncomfortable interactions and a lack of attentiveness from staff. On a brighter note, others appreciated the friendly demeanor and efficient pace of the team, enjoying classic favorites like bagels and coffee despite minor billing discrepancies. While the establishment offers convenience and a welcoming environment, inconsistent service and communication challenges remain areas needing improvement for an ideal customer experience.
Very bad customer service , I show the guy at the front the offer that says you get free holiday drink when you order food aheadon the app and he?s like ? I don?t know ? .. then he gave me black coffee not the holiday drink that was on the app ..
Always friendly and care is always taken to prepare everything correctly.
I will only go to this restaurant at 5:15 in the morning for my frozen mocha coffee. Any time after the morning shift is like playing Russian roulette.
I ordered three ice caramel macchiatos with cream, but they did not have any caramel taste inside. The service was also really bad, which made me very angry.
I saw the manager wipe her face without washing her hands and not wearing gloves. I immediately cancelled my order and left the restaurant.
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Coffee
Non Alcoholic Drinks
Bread
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