Reviews

Overall Total Score
3.3 out of 5
Good | 57 reviews

What Alexis Mason likes about Rita's Italian Ice Frozen Custard:
This location has the best customer service ever. Buck, in specific, knows my order as soon as I step up to the window and takes great care when preparing my ice cream cause of my allergy. Super caring and is awesome!!! View all feedback. What Hector Costa doesn't like about Rita's Italian Ice Frozen Custard:
Good customer service but can't figure out how to make a gelati to save there lives. Ice cream on the bottom, (not just a drop), icy in the middle and a ice cream on top. Stingy on the ice cream. View all feedback.

Reviews from various websites

Restaurantji
3.3 ★ from 57 reviews
Kai
26.06.2024 - 09:19

Charge me not according to the menu, for a small ice cream, charged more extra 2 dollars!

Melvina
26.06.2024 - 09:19

I have to drive almost two hours to get here a few times a season. I love it so much.

Siara
26.06.2024 - 09:19

Not very good customer service and they don't have follow through with the advertising they have on their own window. And only offer select sizes that they want...

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Doug
26.06.2024 - 09:19

Have had a few negative interactions here. Owner can be very rude, and doesn't follow the standards set by corporate Rita's.Would not recommend unless you're de...

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Davis
26.06.2024 - 09:19

Employees are often rude and seem annoyed that you showed up. The Italian ice is delicious though so I'd say it's worth it

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