Images
ContributeReserve now
Feedback
Contribute Feedback What Alexis Mason likes about Rita's Italian Ice Frozen Custard:
This location has the best customer service ever. Buck, in specific, knows my order as soon as I step up to the window and takes great care when preparing my ice cream cause of my allergy. Super caring and is awesome!!! View all feedback.
What Hector Costa doesn't like about Rita's Italian Ice Frozen Custard:
Good customer service but can't figure out how to make a gelati to save there lives. Ice cream on the bottom, (not just a drop), icy in the middle and a ice cream on top. Stingy on the ice cream. View all feedback.
Charge me not according to the menu, for a small ice cream, charged more extra 2 dollars!
I have to drive almost two hours to get here a few times a season. I love it so much.
Not very good customer service and they don't have follow through with the advertising they have on their own window. And only offer select sizes that they want to use even though Rita's has a few different sizes normally.I can get over all that for custard and Italian ice but then they were really rude to my teenage sister and refused to let her pick toppings for her sundae then told her they could only charge 3.52 to her card and she must just not have anymore money which she did have enough on her card. An establishment cannot just charge a certain amount of money if the bank/debit card does not have enough on it . They can only do that with a gift card if that's what's left on it. She gave them cash for the rest but I believe she accidentally typed in 3.52 for the charge on the card and didn't want to charge her card again. When she paid her the rest with cash, she laughed at my sister and said, thought so.
Have had a few negative interactions here. Owner can be very rude, and doesn't follow the standards set by corporate Rita's.Would not recommend unless you're desperate.
Employees are often rude and seem annoyed that you showed up. The Italian ice is delicious though so I'd say it's worth it