Panda Express - Stanford

#8 - Fast Food - Stanford, #15 - Pizza - Stanford, Chinese

Panda Express

Panda Express
3.1 / 5 (485 reviews)

Description

Customers have recently shared frustrating experiences at Panda Express locations in Cupertino and Stanford. Issues included incorrect food orders, such as receiving burnt, cold dishes instead of fresh choices, and poor service during busy hours. One customer faced a significant hiccup when an extensive pre-ordered meal for 25 people went unfulfilled due to a lack of payment processing, despite being willing to pay on the spot. This incident highlighted service shortcomings and a lack of communication among staff. Overall, patrons rate their experiences as underwhelming, marred by inconsistent food quality and disappointing customer service.

Last update: 17.01.2026 from: Emily

Feedback

★ 3.1 / 5 from 485 reviews
karan-tibdewal
20.11.2023

Only go here if you are really hungry. They were lacking many common menu items and the food was served cold. The service was lacking as well. Overall, I would rate the food and service a 2 out of 5, and the atmosphere a 3 out of 5.

angela-judah-1
20.11.2023

The food appeared to be old and the employees seemed eager to leave. Overall ratings for Food, Service, and Atmosphere all received a score of 1.

judith-j-farmer125
20.11.2023

I ordered a combination of half rice and half chow mein, honey walnut shrimp, and Beijing beef at this restaurant. However, what I received was half rice and half chow mein with broccoli beef instead. Unfortunately, the food was both cold and burnt, making it inedible. I ended up having to throw it away. I had always considered Panda Express to be a reliable choice, but this experience was a disappointment. It seems that the order was made right before closing time at 6pm, and I suspect they may have given me leftovers. This was definitely the worst Panda Express experience I have ever had.

emily-ebel-1
20.11.2023

The fried rice had a burnt grease flavor and the portion size of the main dishes was small.

alexandre-haddad-del
20.11.2023

The food at this Panda Express location is generally pretty good, although the quality can vary significantly from day to day. The food can be very wet one day and extremely dry another, although it is generally well prepared. The orange chicken, honey walnut shrimp, and teriyaki chicken (w/ teriyaki sauce packets) are all good options, with the orange chicken being the most consistent in both quality and taste. However, the service is lacking, and I have had numerous experiences where my pickup order isn’t right (i.e. missing food, sauce packets, and utensils on delivery and pickup). The staff is also often unfriendly with their customers, and the wait can be quite long (even for pick up orders, where the food is already prepared). Overall, the atmosphere is quite nice. The space is very clean and has plenty of seating both indoors and outdoors. It is usually pretty easy to find a seat indoors, although during lunch hours it may be easier to find a seat outdoors. It is also not too loud inside, even during peak hours (lunch). Overall, the food and atmosphere at this Panda Express are pretty good, although I would make sure to check my order before paying/leaving, as they have often gotten my order wrong. Service: Take out Meal type: Lunch Price per person: $10–20 Food: 4 Service: 2 Atmosphere: 4 Recommended dishes: Orange Chicken

FAQ

The restaurant offers complimentary WLAN for its guests.

You can watch major sporting events on a screen / TV right in the restaurant.

The premises in the restaurant are wheelchair accessible and can also be used with a wheelchair or physiological limitations.

The restaurant also accepts credit cards from the common providers for payment.

More information

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