Steak N Shake - St. Louis

The food was dry and tasted awful, and they also forgot my drink.

My drink was missing from my order and the fries were awful. The chili consisted mostly of kidney beans. Very disappointed with my experience.

This restaurant deserves 5 stars! The standard Steak 'n Shake experience was elevated by the unexpected and pleasant surprise of Marilyn, the host. She was incredibly sweet and helpful, making our visit truly memorable. Marilyn is an excellent employee and made our experience clear and enjoyable.

We haven't been to Steak 'n Shake in quite some time due to many of them closing down. It was a pleasant surprise to visit again. The restaurant was beautifully maintained and all the staff were friendly. The food was delicious. Thank you!

My experience at Steak 'n Shake was unexpected as it was mainly self-service, from ordering at kiosks to no waiting staff to serve tables. It was quite unpleasant overall. It seemed like only 2-3 people were managing both the drive-thru and restaurant, causing long wait times for our orders. Our food arrived at least 5 minutes before our shakes, resulting in cold and soggy food before we could enjoy our drinks. To make matters worse, one of the plastic shake cups had a hole in it, causing a mess. If I wanted a McDonald's experience, I would have gone there instead. Our group was disappointed by the drastic changes in the atmosphere and experience at Steak 'n Shake.