Hardee's - St. Louis
Hardee's
Description
In a mixed bag of experiences at the restaurant, customer service emerged as a central theme, overshadowed by both positive and negative interactions. While some patrons enjoyed a warm welcome, efficient service, and fresh, satisfying food, others faced rude staff and alarming incidents, such as receiving incorrect orders or unhygienic experiences with food. Signs of mismanagement were noted, including customers being aggressively asked to leave and unaddressed safety hazards. Despite a few bright spots, such as commendable employees, the overall sentiment suggests a need for significant improvements in service and customer care to enhance the dining experience.
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Feedback
I was surprised to see that they were still open. Workers were smoking weed and hanging out outside. The inside of the place is dirty and could use a good cleaning while things are slow.
I went to this restaurant for breakfast this morning and had a great time. The service was quick and the food was hot. The staff communicated effectively and were very friendly.
I was asked to leave the restaurant by the manager after I requested a refund for the water I had paid for. The service was lacking and the manager got into an argument with me.
We stopped to get some food and as I walked in I tripped over a rolled up rug at the door, I told the woman behind the counter and she saw me trip. The manager came out and told me first of all honey don't use that door, it's an entrance what else should I use?The lady with the blue braids started yelling and swearing at us. I have never been so upset and actually scared of someone in a business in my life. This place is supposed to be open until ten but she told us to hurry up and go , because they are closing now. It wasn't even 7 pm.No wonder the parking lot is empty with these 3 employees I can see why no one would go there.
