Buona - St. Charles

#20 - Pizza - St. Charles, Casual, Italian
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Buona

Buona
4.2 / 5 (1211 reviews)

Description

Buona Beef in St. Charles provides a mixed dining experience characterized by friendly service and delicious food, though some patrons have encountered minor issues. While customer service, particularly from staff members like Scott and Justin, stands out as exceptional, inconsistencies such as incorrect orders and bland side dishes have been noted. Many guests appreciate the quality and freshness of the food, often remarking on its value compared to competitors like Portillo's. The inviting atmosphere, complete with ample seating and TVs, makes it a popular pit stop for those attending nearby events, ensuring return visits for satisfied customers.

Last update: 17.01.2026 from: Ashfaque

Feedback

★ 4.2 / 5 from 1211 reviews
ashfaque-m
28.10.2023

Excellent pizza options. Meatless options are very salty Young service staff but very attentive to your needs. Amara, our server, was awesome. Thx

rita-a-restaurant115
28.10.2023

It was so so. Food was mediocre at best. But not overly priced so it wasn't too bad. The drinks are delicious but way overpriced for the size. Probably won't ever go back but it was a cute little experience.

tom-p-store8
28.10.2023

Ordered at drive through. Ordered and paid for double cheeseburger and it came with no cheese. Wife ordered a meatball sub and received an italian beef. She took it back and got the meatball sub with mozarella but they didn't bother to melt it.

jesus-c-elephant068
28.10.2023

Best place to try Italian beef sandwich, totally recommend it baptized version. You won't regret it!! Would totally visit this restaurant again when I visit Chicago again in the future.

samantha-p-store62
28.10.2023

I had a really long day at work and decided I wasn’t cooking tonight and stopped at buona. Brittany took my order in the drive thru and she was so positive, professional, and polite! She really lifted my spirits and made my day better. Crazy how much a little kindness can go a long way!! Thank you Brittany :

FAQ

The joint offers the opportunity to watch sports events on a TV / screen.

The restaurant is accessible and can therefore also be used with a wheelchair or physiological limitations.

The restaurant accepts the common credit cards.

More information

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