Chikizza - St. Albans
Chikizza
Description
Despite its proximity, this restaurant has garnered a range of disappointing reviews. Diners report dry, small portions, with some claiming the beef tasted artificial and most meals arrived cold. Service complaints highlight rude staff interactions, particularly regarding quality issues. While some customers enjoyed pleasant side items like chips and salad, they lamented over-sauced burgers and greasy pizzas. However, not all experiences were negative; one bright spot is the highly praised kebab munchy box, with generous portions and great flavor. Overall, while there are some redeeming dishes, the restaurant may leave many diners wishing for better options nearby.
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I would give this restaurant zero stars if I could. It was absolutely terrible - possibly the worst takeaway I have ever had. I regret not taking photos to show how bad the meal was. It was so dry and the portions were very small. The beef seemed fake and everything was overcooked and cold. The delivery took a long time and overall, I have nothing positive to say about this experience. It was a complete waste of money and they wouldn't even give a refund.
Many children frequent this restaurant, including my own. I recently discovered from my son that he has had trouble receiving the correct change from a specific employee. It seems that many of the children either didn't notice or didn't bother to check their change before, but now they realize that he rounds up the prices. When my son confronted him, he dismissed it by saying they didn't need the extra change or questioning if it really mattered. This behavior is unacceptable, and if he is consistently shortchanging the children, it can add up. In addition to what I consider to be subpar food, they are taking advantage of vulnerable kids. Even small amounts like 1p to 51p may not seem significant, but it is still theft.
I had a pizza from here recently, and it was greasy to the point where it was slightly offputting to eat. The chicken is alright, but not much to write home about. There's better places for both, nearby.
Ordered today for family gathering and food came I ate a slice hot and tasted terrible, cheese was like mash. Served both hot and cold to which still tasted terrible and my family would not eat it too. When I politely rang to ask if they use cheese he said they do and than began to tell me how I ate my food and why it tasted like that because I reheated it when I clearly didn't and not once mentioned that I had reheated it He also began to argue with me and tell me he did not care if I ordered again Terrible service and very disappointed how some one could speak to a customer like that, only tip they will get from me is to learn how to talk to your customers!
I read reviews for this place (mostly bad, thought I’d try anyway) before ordering as i wanted something quick and this is next to my house. Delivery fast (live 5 minutes away) and chips and salad were lovely. Burger was warm when arrived and chicken was nice BUT the whole burger was absolutely drenched in sauce! I asked for lemon and herb grilled burger the bottom bun was so soggy that it was not eatable. I think I will avoid this place in the future but if you do go here please ask for no sauce as the reviews are not lying. Also quite hard to communicate by phone
