Tim Hortons - St.

Coffee, Coffee & Tea, Doughnuts
Menu
Full menu with pictures, prices and categories.

Tim Hortons

Tim Hortons
3.1 / 5 (1857 reviews)

Description

Despite once being a beloved coffee stop, recent experiences reveal a troubling decline in service and product quality. Patrons report consistently cold coffee, frequent order mix-ups, and unresponsive staff, leading to frustration. Instances of rude behavior from both cashiers and management contribute to a negative atmosphere, leaving customers feeling undervalued. The drive-thru service has also suffered, with long delays and a lack of communication. As complaints about unprofessional conduct and inadequate customer care grow, many suggest seeking alternatives, raising concerns about the future of this once-popular café.

Last update: 02.06.2026 from: Dog

Feedback

★ 3.1 / 5 from 1857 reviews
dog-lover-rabbit5563
02.06.2026

Ordered two medium Triple Triples around 2am. The coffee was absolutely disgusting. It was ice cold and didn't even taste like coffee it tasted like cold milk, when it should have been cream. I couldn't even drink it What a waste of money. Do not reccomend. Food: 1 Service: 1 Atmosphere: 1

phil-rudy
02.06.2026

Tim's has only gone downhill since it changed ownership. You can get better coffee at a highway truck stop. Meal type: Other Price per person: $1–10 Food: 2 Service: 2 Atmosphere: 3

trina-whalen
02.06.2026

Food: 5 Service: 5 Atmosphere: 2 Price per person: $1–10 Wheelchair accessibility: Not a very good setup. Wheel chairs and people with walkers are able to go in but it sickens me that the door next to the wheelchair parking is not accessible anymore. Its an exit only. People have to park in those spots and walk around the building to get inside. It's horrible that that door next to the parking spots are unavailable. Poor souls that can barely walk with a walker have to go such a great distance to get in the store. Terrible!!! Do better tim hortons.

scotier
15.01.2024

I have always enjoyed their coffee. However, the prices seem to be increasing constantly.

katie-reynolds
27.12.2023

Every time I go to this restaurant, something is always wrong. They don't listen to customers, the coffee is cold most of the time, and if you call to complain, you are lied to and yelled at. I asked to speak to the manager, and the guy said to wait a second, then corrected himself and said he was the manager. When I asked about the sauce on my sandwich, they said mayo, but it turned out to have BBQ sauce which my girlfriend is allergic to. I recommend staying away from Tim Hortons on Harvey Road. Even employees at other locations have mentioned issues. They don't ask for your points card, they don't pay attention to their customers, and many of them don't speak English.

FAQ

You can use the WiFi of the restaurant at no extra cost.

More information

Suggested nearby restaurants.