Denny's - Springville

I quit going to this location months ago because of a variety of things. Decide to give it another try on 5 November 2022 and was quite impressed. A total turn... read more I quit going to this location months ago because of a variety of things. Decide to give it another try on 5 November 2022 and was quite impressed. A total turn around. Greeted professionally, was seated with quickly, and food was great. Will definitelybe going back.

Asked for well done steak. Came out medium well. Blood all over side dish. Sent back for better cook. Came back on same blood soaked plate. Would you eat here?... read more Asked for well done steak. Came out medium well. Blood all over side dish. Sent back for better cook. Came back on same blood soaked plate. Would you eat here? Inquiring minds want to know.

The food was cold, not how I ordered it. The manager and server were awesome the cook however not good and he started complaining about us sending the food back... read more The food was cold, not how I ordered it. The manager and server were awesome the cook however not good and he started complaining about us sending the food back. We had waited over 30 minutes to get cold burgers and fries with only 2 othercustomers in the dining area. The manager ended up covering the cost of the meal and we greatly appreciate it(thank you) . Wewill give it another chance next time we are in the area and hopefully the cook will have learned the definition of sautéed vrscold and slapped in a pile.

We had a wonderful meal at Denny's. Being in the hospitality industry ourselves, we understood why there were open tables but still had to wait for seating—it's... read more We had a wonderful meal at Denny's. Being in the hospitality industry ourselves, we understood why there were open tables but still had to wait for seating—it's clear there’s a staffing challenge, which is a nationwide issue. We waited about 15 minutes, which was perfectly fine. Once seated, our service was excellent. Our breakfast was delicious, and our coffee cups were always full. The restaurant was very clean, showing that the staff truly take pride in their work. Their efforts to keep everything running smoothly and to care for customers were evident, and the seasonal decorations added a fun, welcoming atmosphere. We had the pleasure of speaking with Amber, the manager, who was attentive, caring, and determined to improve service. Her strong work ethic and positive attitude impressed us. We will definitely stop here on our future trips to Salt Lake. As someone who knows the business, I highly recommend dining at this gem. A little advice: if any issues arise, address them immediately instead of leaving upset—most places appreciate the chance to make things right on the spot and learn from feedback. Thanks again to Amber for a lovely meal and visit. We look forward to seeing you again soon!

Rhonda was absolutely amazing, and honestly, the entire team was great. She knew the menu well and was happy to accommodate our requests for substitutions. She’... read more Rhonda was absolutely amazing, and honestly, the entire team was great. She knew the menu well and was happy to accommodate our requests for substitutions. She’s truly a fantastic host and person. If Denny’s doesn’t appreciate her, I might have to offer her a job at my family’s steakhouse just up the street.