Menu - Wendy's

I, my youngest daughter and 9 months old granddaughter came here for lunch. the entire staff was very friendly and friendly. the lobby was very clean and the fo... read more I, my youngest daughter and 9 months old granddaughter came here for lunch. the entire staff was very friendly and friendly. the lobby was very clean and the food was hot and tasty. big daughter loved the pommes and mini chocolate frosty.

Always out of options. On multiple occasions we have asked for Frostys, salads and baked potatoes and they have been out or equipment is down and items are unav... read more Always out of options. On multiple occasions we have asked for Frostys, salads and baked potatoes and they have been out or equipment is down and items are unavailable. Extended waits to place order in drive through. Haven't gotten all the correct items asked for on more than one occasion. Coke cups are handed out the window dripping with drinks which sticky my hands and car. They forget to add napkins, straws, spoons, crackers for chili, tortilla chips for taco salad and dressing or wrong dressing for salads. On last trip the person at the drive thru window was facing away from the window yelling at staff inside and almost dropping my food.I like Wendy's food options and is the only fast food chain that has things that I can eat and don't upset my stomach. I like the franchise. Sadly, the store closest to me, is a huge disappointment.Will be happy when there is new ownership or management and improvements are made.Store location:Springfield, ILLindbergh and Freedom Dr