Taco Bell - Menu

When I got to the window I asked for hot sauce and the guy at the window told me I 'm supposed to tell them when I place my order at the order board. My bad. Th... read more When I got to the window I asked for hot sauce and the guy at the window told me I 'm supposed to tell them when I place my order at the order board. My bad. They forgot to do their job by asking and they also forgot it 's not my job to know their expectations of their customer. Just a weird comment. He could 've just put the packets in the bag without that ridiculous exchange.

Worst service ever and incredibly rude. Completely unhelpful to my husband who experienced a glitch with the mobile app regarding saved customized items, all wh... read more Worst service ever and incredibly rude. Completely unhelpful to my husband who experienced a glitch with the mobile app regarding saved customized items, all while I was in the hospital with complications from just having our son a few days prior. He ordered nachos and they had no cheese on them. Staff basically told him too bad. He couldn't fix his order, he couldn't buy cheese...nothing. They finally added some cheese (a whole 30 cents) to his food, after being complete jerks and him asking to speak to a manager. He is a calm guy and he came back to my room very upset and disgusted with how he was treated. He has dietary restrictions that are a medical necessity and just wanted shredded cheese on his nachos rather than nacho cheese. It's not even about the food as much as it is the complete lack of customer service and extreme rudeness. Our family was going through a hard time and this was just kind of like salt on the wound. He visited this location on 11-10-23 at 7:28 pm.