Taco Bell - Springfield

It was exactly what you'd expect from a typical Taco Bell experience. read more It was exactly what you'd expect from a typical Taco Bell experience.

They always make mistakes with my order. read more They always make mistakes with my order.

So I went in there at night and ordered a nacho Bell grande. While I ordered it specially made it was made wrong. However, the manager of the store quickly corr... read more So I went in there at night and ordered a nacho Bell grande. While I ordered it specially made it was made wrong. However, the manager of the store quickly corrected it properly and apologized for the mistake. Mistakes do happen at these places. It's howthey handle it. That matters. I give him five stars

It's a nice place real quick lunch the food is adequate read more It's a nice place real quick lunch the food is adequate

We waited several minutes to place our order and then an additional ten minutes for our food. During that time, we noticed more customers arriving who also had... read more We waited several minutes to place our order and then an additional ten minutes for our food. During that time, we noticed more customers arriving who also had to wait. The group that ordered before us received their food 15 minutes after we did. Although the food was fresh, it was not prepared correctly. I didn’t get the Supreme item I ordered; my taco was missing meat, and instead of the five-layer burrito I had requested, I received a bean burrito, which I ended up throwing away. Overall, it was a disappointing experience, and there was no one available to address my concerns. At that point, it seemed like no one was receiving their food. Taco Bell needs to improve its service. I saw four employees on the floor, and if that’s not enough staffing, they might need to consider closing. This experience has really tarnished the Taco Bell reputation.