Taco Bell - Springfield

Every single time, they completely messed up my order, I come to this place where is almost empty, sometimes I'm the only car in the drive through and I still g... read more Every single time, they completely messed up my order, I come to this place where is almost empty, sometimes I'm the only car in the drive through and I still get the wrong order. Seems like taco bell raised the wages and the service is worse than ever.

I had the most pleasant experience at this location. India was the name of the cashier who served me. Because of her respectful and professional service with fr... read more I had the most pleasant experience at this location. India was the name of the cashier who served me. Because of her respectful and professional service with friendly face and a big smile, I felt like a valued customer I didn't feel like I was being rushed and she took the time to explain the contents in the food when I had asked. She has displayed a perfect example of excellent customer service. I will definitely be a returning customer.

I got the fiesta burrito and it was pretty good this time. I don’t know why they can’t make them good all the time when I go there but that burrito was pretty g... read more I got the fiesta burrito and it was pretty good this time. I don’t know why they can’t make them good all the time when I go there but that burrito was pretty good this time. Sometimes it’s good sometimes it’s not so good depends on the time you go.

I can’t even get a meal for under $15 here anymore. It feels like Taco Bell has forgotten the loyal customers who have supported them over the years. It used to... read more I can’t even get a meal for under $15 here anymore. It feels like Taco Bell has forgotten the loyal customers who have supported them over the years. It used to be an affordable way to satisfy my hunger with their budget-friendly options, but that's no longer the case. I guess Taco Bell is off my list now.

The food had an off-putting odor and unusual flavors. Unfortunately, the whole family ended up feeling unwell. My wife had to visit a doctor and missed work as... read more The food had an off-putting odor and unusual flavors. Unfortunately, the whole family ended up feeling unwell. My wife had to visit a doctor and missed work as a result.