Subway - Springfield
Subway
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The staff at this restaurant was incredibly disrespectful. The individuals working on February 26, 2024, around 8 PM should be dismissed immediately. They were unacceptably rude and spoke negatively about customers while behind the counter.
The lady working doesn’t even acknowledge people coming in and lets us sit there for 30 mins without saying a single word to us then when she does say somthing she says “it’s gonna be a while” this place is horrible go to a different subway.
I work very close to Subway on Centennial and I have ordered on several occasions becuase they are so close to where I work. I order it online so it will be ready for pickup when I get my 30 minute lumch break. They have messed up my order almost ever time. I ordered a chicken salad on 12/8/2023 and it was totally wrong I requested lettuce, spinach, cucumbers, tomatoe, olives, pickles and I got no lettuce, olives, pickles and they put peppers on it which I did not request. The last couple of times when I have ordered for some of my coworkers they messed it all up as well. I will no longer order or recommend the Centennial subway. I have given them multiple time to get it right and they can't seem to. I have complained to the manager and nothing ever gets done and I don't have time to take it back becuase I only have a 30 minute lunch break
Stopped at 8:25 pm to be told sorry we 're closed when the sign outside says 9pm. Why? I don 't really get it.
I would give fewer stars if I could. The bread has been hard during my last two visits. Yesterday, I ordered a BLT, and when the server asked what I wanted on it—mayo, peppers, oil and vinegar, salt and pepper—I assumed it would include the basics. But to my surprise, I received a sandwich with no lettuce or tomatoes at all! I definitely won’t be returning; I’d rather make the drive to another place.
