Starbucks - Springfield

Delivery Services, In-store Pick-up, Iced White Chocolate Mocha

Starbucks

Starbucks
3.6 / 5 (175 reviews)

Menu

A complete overview of all 2 menus and beverages can be found here on the menu of Starbucks from Springfield.

**A Mixed Bag at the Local Starbucks: Waits, Service, and Quality Issues** While the local Starbucks has earned a loyal following for its energetic staff and quality coffee, many patrons express frustration over long wait times and order inaccuracies. Customers often find themselves in lengthy lines with no option to leave, leading to disappointment when orders are incorrect. Despite these challenges, the welcoming atmosphere and standout employees, such as Sarah, continue to draw regulars. The shift towards takeout has altered the café’s vibe, leaving some yearning for the seated experience of the past. Overall, the blend of commendable service and inconsistent order fulfillment makes for a complicated dining experience.

Last update: 17.01.2026 from: Selena

Images

Starbucks Food Starbucks Food Starbucks Food Starbucks Food Starbucks Food Starbucks Food Starbucks Food Starbucks Food

Feedback

★ 3.6 / 5 from 175 reviews

Was Anonym at Starbucks a mag?
I hope they’re prepared for an extra 45-minute wait in the driveway because that’s been my experience every time I go. To make things worse, once you're in line, there's no chance to leave unless you really have an additional 30-45 minutes to spare, which most people don’t. View all feedback.

What Anonym dislikes about Starbucks:
I preferred this place more when you could sit down inside. Now, it's mostly a spot for takeout. You can still order inside, but it doesn't have the same vibe it did a few years ago. The drinks were decent. View all feedback.

francisco99-4
19.01.2023

What’s the point of using mobile ordering if I have to sit in a running car through the drive-thru line and wait just as long as if I had ordered inside?

valeriia-romanchenko
19.01.2023

Always right on my order, great breakfast sandwiches

charmaine-oberholzer
19.01.2023

I've had orders messed up before and I'm done. I ordered 2 hot dolce cinnamon lattes got 2 iced ones. I'm sick used uber eats to prevent being out about. When I called they said you come get it because they can't make it right any other way. Uber eats refunded me but not the point! You all want to be paid so much more for food service but can't read prepare an order correctly. I'm out hot coffee so is my 80 year old dad, who's also sick.

selena-hoeger
19.01.2023

I've tried to be understanding but my order never comes out right no matter what. I order light milk because I want my macchiato to taste like espresso, not a big cup of caramel milk for $7. Continually disappointed.

selena-hoeger
19.01.2023

I have stood against Starbucks...but on a fluke at 6am, I got a coffee drink...I fell in love with the drink and service. Thanks to Tex, Alex and Molly I have been back 3 times now. The coffee was wonderful but it is that kind of energy and service that has now made a Starbucks fan.

Menu

More information

Suggested nearby restaurants.