Plan B - Springfield

Plan B consistently impresses with its food service. The tater tots were crispy and delicious, and my classic tavern burger was quite good as well. My friends t... read more Plan B consistently impresses with its food service. The tater tots were crispy and delicious, and my classic tavern burger was quite good as well. My friends tried...

The atmosphere was pleasant for New Year’s Eve, and surprisingly, it wasn’t too crowded for a late dinner on a holiday. However, the service was quite slow at f... read more The atmosphere was pleasant for New Year’s Eve, and surprisingly, it wasn’t too crowded for a late dinner on a holiday. However, the service was quite slow at first, even though there weren’t many diners yet to be seated.

My experience was disappointing from beginning to end. The burger was overcooked, tasteless, and came on a stale bun. The service was sluggish, and... read more My experience was disappointing from beginning to end. The burger was overcooked, tasteless, and came on a stale bun. The service was sluggish, and...

I felt compelled to share my experience because I was taken aback by the management at this restaurant. As someone who isn’t a local and doesn’t visit the area... read more I felt compelled to share my experience because I was taken aback by the management at this restaurant. As someone who isn’t a local and doesn’t visit the area often, I'm unfamiliar with how things usually operate, but I was shocked to see what I assume was the manager reprimanding our waitress, who seemed to be doing her best, right in front of us. We thought she did a great job, and the food—well, it was decent, but after all, they’re just burgers. After that incident, I didn’t feel comfortable and I won’t be returning to this establishment.

Ate lunch here. The waitress was very friendly and service was great. We had the burgers which were very good, One of our group had a Cobb Salad and said it was... read more Ate lunch here. The waitress was very friendly and service was great. We had the burgers which were very good, One of our group had a Cobb Salad and said it was one of the best they had ever had.