Menu - Kokee

My brown sugar black milk tea was served very quickly, but unfortunately, that was the only positive aspect of the experience. The drink looked and tasted like... read more My brown sugar black milk tea was served very quickly, but unfortunately, that was the only positive aspect of the experience. The drink looked and tasted like it was 99% milk and only 1% tea. I don't know if they used those exact proportions or if the tea was steeped for only a fraction of a second, but it was overwhelmingly milky. When I tried to explain this to the employee or manager, he insisted that it was made correctly. As a connoisseur and former ABG, I can confidently say that it was undrinkable. I’m going to have to go home and add an espresso shot just to make it bearable, as it felt more like a cup of warm milk than anything else. I felt like I was getting boba from a chain restaurant like Noodles & Company.

I usually stop by Kokee Tea whenever I visit Springfield Mall and I haven't had major issues with my drinks until today. I ordered the Brown Sugar Milk Tea with... read more I usually stop by Kokee Tea whenever I visit Springfield Mall and I haven't had major issues with my drinks until today. I ordered the Brown Sugar Milk Tea with Honey Boba and realized after mixing and finally drinking it in my car that there was no boba. I'm extremely disappointed especially since I paid a little extra for the boba topping. The drink itself tastes good but would've been better if it included the boba that I paid extra for. Even though the drinks were made quickly and I didn't have to wait long, I would rather wait longer and have my order made correctly instead of having them quickly make my drink but miss an essential ingredient.