Kfc - Springfield

I put a star because I have to, in order to write my review. . Place is disgustingly dirty. My 4 piece order of chicken had feathers on all 4 wings and refried... read more I put a star because I have to, in order to write my review. . Place is disgustingly dirty. My 4 piece order of chicken had feathers on all 4 wings and refried and dried out. ????. Soda was flat n tasted like the dispensers needed to be cleaned ordisposed of. Everything went into the garbage. $21.95. Place needs to closed down or different management. NASTY. I now I'mgoing be sick ????.

The original recipe chicken breast was very moist and delicious. However, I wasn't too fond of the wing and drumstick, as they were a bit dry. Additionally, the... read more The original recipe chicken breast was very moist and delicious. However, I wasn't too fond of the wing and drumstick, as they were a bit dry. Additionally, the popcorn chicken didn't have much flavor, so I won't be ordering that again. Overall, it was dry and a bit too salty. I'm giving it four stars because the chicken breast was excellent and the staff was friendly. Just a heads-up: to access the restroom, you'll need to ask an employee for entry. Even if the sign says "vacant," the door will be locked to prevent vandalism.

To make matters worse, I noticed that the staff member was preparing food for a customer without wearing gloves, and she even touched her face and hair during t... read more To make matters worse, I noticed that the staff member was preparing food for a customer without wearing gloves, and she even touched her face and hair during the process. The customer was so disgusted that he requested a refund! If I had known that I needed to make a purchase to use the restroom, I would have gladly done so, but her attitude was completely unacceptable. I had planned to grab some chicken after work, but from now on, I will be opting for Popeyes down the street instead.

I visited this restaurant around 6 p.m. and observed a staff member wearing gloves; however, she frequently touched her hair and adjusted her hat before handlin... read more I visited this restaurant around 6 p.m. and observed a staff member wearing gloves; however, she frequently touched her hair and adjusted her hat before handling the chicken and other food items. The service was surprisingly slow, leading me to leave before I could order. They definitely need to enhance their glove-changing practices. Thank you.

Today's mac and cheese and chicken tenders were absolutely delicious! The fries were perfectly crispy on the outside and soft on the inside, seasoned just right... read more Today's mac and cheese and chicken tenders were absolutely delicious! The fries were perfectly crispy on the outside and soft on the inside, seasoned just right with the perfect amount of salt.