Kfc - Springfield

The original recipe chicken breast was very moist and delicious. However, I wasn't too fond of the wing and drumstick, as they were a bit dry. Additionally, the... read more The original recipe chicken breast was very moist and delicious. However, I wasn't too fond of the wing and drumstick, as they were a bit dry. Additionally, the popcorn chicken didn't have much flavor, so I won't be ordering that again. Overall, it was dry and a bit too salty. I'm giving it four stars because the chicken breast was excellent and the staff was friendly. Just a heads-up: to access the restroom, you'll need to ask an employee for entry. Even if the sign says "vacant," the door will be locked to prevent vandalism.

I put a star because I have to, in order to write my review. . Place is disgustingly dirty. My 4 piece order of chicken had feathers on all 4 wings and refried... read more I put a star because I have to, in order to write my review. . Place is disgustingly dirty. My 4 piece order of chicken had feathers on all 4 wings and refried and dried out. ????. Soda was flat n tasted like the dispensers needed to be cleaned ordisposed of. Everything went into the garbage. $21.95. Place needs to closed down or different management. NASTY. I now I'mgoing be sick ????.

I asked for less Nashville this is what they give me . And got mad at me for wanting them to fix it . They Started giving me attitude and was very rude the whol... read more I asked for less Nashville this is what they give me . And got mad at me for wanting them to fix it . They Started giving me attitude and was very rude the whole time . After they couldn’t fix it they offered a full refund and told me to go somewhere else then . This was at 9:00 pm Friday feb 18 . The man taking the order with the Glasses didn’t listen to me when I was telling him my order at all . The women in the window with the 978 tattoo on arm was very rude and unprofessional as well as the other women in Blue shirt . I called the store ten minutes later to get corporate number and they gave me a fake number , and the manager over the phone was very rude didn’t wanna give me her name and she hung up in my face .

To make matters worse, I noticed that the staff member was preparing food for a customer without wearing gloves, and she even touched her face and hair during t... read more To make matters worse, I noticed that the staff member was preparing food for a customer without wearing gloves, and she even touched her face and hair during the process. The customer was so disgusted that he requested a refund! If I had known that I needed to make a purchase to use the restroom, I would have gladly done so, but her attitude was completely unacceptable. I had planned to grab some chicken after work, but from now on, I will be opting for Popeyes down the street instead.

I visited this restaurant around 6 p.m. and observed a staff member wearing gloves; however, she frequently touched her hair and adjusted her hat before handlin... read more I visited this restaurant around 6 p.m. and observed a staff member wearing gloves; however, she frequently touched her hair and adjusted her hat before handling the chicken and other food items. The service was surprisingly slow, leading me to leave before I could order. They definitely need to enhance their glove-changing practices. Thank you.