Kfc - Springfield

Delicious fried chicken and side dishes mashed potatoes, corn, coleslaw and fries. Specifically Crispy is the best. read more Delicious fried chicken and side dishes mashed potatoes, corn, coleslaw and fries. Specifically Crispy is the best.

Would have been better if worker did not throw my food at me....then I remembered where she was and I got over it. If u don't like your job or are having a hect... read more Would have been better if worker did not throw my food at me....then I remembered where she was and I got over it. If u don't like your job or are having a hectic day, don't be rude... I PAID for my food.

Kudos to the hardworking but understaffed team who managed to keep things running on 8/20/22. I’m deducting one star due to management leaving the staff short-h... read more Kudos to the hardworking but understaffed team who managed to keep things running on 8/20/22. I’m deducting one star due to management leaving the staff short-handed and undertrained, which affected customer service. I’m also taking off two stars because the Extra Crispy chicken was actually soggy, not crispy. I even saw several customers walk out, including one who requested a refund.

The staff definitely need better training, or any training at all, as they seemed unfamiliar with the menu and got my order wrong twice. Additionally, they appe... read more The staff definitely need better training, or any training at all, as they seemed unfamiliar with the menu and got my order wrong twice. Additionally, they appear to arbitrarily decide whose food to leave on the counter and whose to hand over directly.

If you’re using the drive-thru, don’t waste your time—you’ll be waiting at least 15 minutes before receiving your order. They also charge $3.00 for a simple cup... read more If you’re using the drive-thru, don’t waste your time—you’ll be waiting at least 15 minutes before receiving your order. They also charge $3.00 for a simple cup of ice and won’t answer the phone. This place has really become a bit of a joke.