Kfc - Springfield

Chicken, Chicken Shop, Fast Food
Menu
Full menu with pictures, prices and categories.
Phone
You can call the restaurant via +14133425184

Menu

On this website, you will find the complete menu of Kfc from Springfield. Currently, there are 7 dishes and drinks available.

KFC in Springfield, MA, is a popular American fast-food destination known for its iconic fried chicken. With an average rating of 2.4 stars, diners frequently share their experiences at this bustling eatery. Open daily from 10:30 AM to 9:00 PM, KFC invites guests to enjoy their delicious menu in-house or order from the comfort of their homes via DoorDash. Interested in checking the restaurant’s busy hours or securing a table? Feel free to call them at (413) 342-5184. If you’re curious about more dining options, don’t miss Delicias Restaurant and Starbucks, which offer delightful alternatives. Have you visited KFC before? We’d love to hear your thoughts—leave a review and share your experience!.

Last update: 11.12.2025 from: Thomas

Images

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Feedback

★ 2.3 / 5 from 97 reviews

Dining at this KFC location has proven to be a disappointing experience for many. Patrons have reported lackluster flavors in their famous bowls and concerning food safety issues, including undercooked chicken that led to health concerns. Service shortcomings also taint the experience, with long drive-thru waits and unresponsive staff leaving customers frustrated. These recurring issues suggest a need for significant management overhaul and improved staff training. Despite the restaurant's potential, many locals are opting to seek out alternatives for their fried chicken cravings, reflecting a growing disappointment in the quality and service at this particular establishment.

ariel-mcmillan-1
Ariel 27.04.2025 - 10:08

If you?re going through drive through do not waster you?re time you will sit there for at least 15 minutes before getting your food in. Also they will charge you 3.00 for a simple cup of ice and refuse to answer the phone. Company is kind of a joke now.

nicole
Nicole 27.04.2025 - 10:08

Staff definitely needs better training or any training if that as they don't know their menu and got my order wrong twice. They also choose whose food to leave on the counter and whose they want to hand it to

maria-aguero-3
Maria 27.04.2025 - 10:08

Delicious fried chicken and side dishes mashed potatoes, corn, coleslaw and fries. Specifically Crispy is the best.

thomas-fortini
Thomas 27.04.2025 - 10:08

Big points to the understaffed team that kept this ship afloat 8/20/22. -1 star for the management that leaves a staff short handed and/or under skilled to meet the needs of customers. -2 star, because the extra Crispy chicken wasn't Crispy, moresoggy. I saw a few customers turn around and leave, including a customer who actually asked for a refund.

christine-lazarus-be
Christine 27.04.2025 - 10:08

Would have been better if worker did not throw my food at me....then I remembered where she was and I got over it. If u don't like your job or are having a hectic day, don't be rude... I PAID for my food.

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