Kfc - Springfield

Chicken, Chicken Shop, Fast Food
Menu
Full menu with pictures, prices and categories.

Kfc

Kfc
2.3 / 5 (97 reviews)

Menu

Here you will find the menu of Kfc in Springfield. At present there are 6 meals and drinks in the menu.

KFC in Springfield, MA, is a popular American fast-food destination known for its iconic fried chicken. With an average rating of 2.4 stars, diners frequently share their experiences at this bustling eatery. Open daily from 10:30 AM to 9:00 PM, KFC invites guests to enjoy their delicious menu in-house or order from the comfort of their homes via DoorDash. Interested in checking the restaurant’s busy hours or securing a table? Feel free to call them at (413) 342-5184. If you’re curious about more dining options, don’t miss Delicias Restaurant and Starbucks, which offer delightful alternatives. Have you visited KFC before? We’d love to hear your thoughts—leave a review and share your experience!.

Last update: 17.01.2026 from: Ariel

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Feedback

★ 2.3 / 5 from 97 reviews

Dining at this KFC location has proven to be a disappointing experience for many. Patrons have reported lackluster flavors in their famous bowls and concerning food safety issues, including undercooked chicken that led to health concerns. Service shortcomings also taint the experience, with long drive-thru waits and unresponsive staff leaving customers frustrated. These recurring issues suggest a need for significant management overhaul and improved staff training. Despite the restaurant's potential, many locals are opting to seek out alternatives for their fried chicken cravings, reflecting a growing disappointment in the quality and service at this particular establishment.

maria-aguero-3
27.04.2025

Delicious fried chicken and side dishes mashed potatoes, corn, coleslaw and fries. Specifically Crispy is the best.

christine-lazarus-be
27.04.2025

Would have been better if worker did not throw my food at me....then I remembered where she was and I got over it. If u don't like your job or are having a hectic day, don't be rude... I PAID for my food.

thomas-fortini
27.04.2025

Kudos to the hardworking but understaffed team who managed to keep things running on 8/20/22. I’m deducting one star due to management leaving the staff short-handed and undertrained, which affected customer service. I’m also taking off two stars because the Extra Crispy chicken was actually soggy, not crispy. I even saw several customers walk out, including one who requested a refund.

ariel-mcmillan-1
27.04.2025

If you’re using the drive-thru, don’t waste your time—you’ll be waiting at least 15 minutes before receiving your order. They also charge $3.00 for a simple cup of ice and won’t answer the phone. This place has really become a bit of a joke.

nicole
27.04.2025

The staff definitely need better training, or any training at all, as they seemed unfamiliar with the menu and got my order wrong twice. Additionally, they appear to arbitrarily decide whose food to leave on the counter and whose to hand over directly.

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