Menu - Kai

While I've experienced poor customer service before, I've never been harassed after leaving a restaurant or told not to come back. I struggle to see how this be... read more While I've experienced poor customer service before, I've never been harassed after leaving a restaurant or told not to come back. I struggle to see how this behavior benefits the restaurant from the waitress's standpoint. Overall, my experiences at Kai have been excellent and worthy of five stars. However, this particular waitress deserves no stars. For that reason, I'm rating the restaurant four stars. Sometimes you encounter someone having a bad day, and it seems she could use a break and a reminder that confronting customers after they've left is unacceptable.

We visited this restaurant for a party, and we were extremely impressed by the outstanding service! Our server checked on us regularly and was very friendly. Th... read more We visited this restaurant for a party, and we were extremely impressed by the outstanding service! Our server checked on us regularly and was very friendly. The food was served quickly and was exceptionally well-prepared! The portion sizes were quite generous for American-style sushi. Their late-night menu boasts a wonderful variety, ensuring there's something for everyone. The garnishes were not only edible but also delicious! The sauces were remarkable, and their cocktails were perfectly balanced—you could hardly taste the alcohol, and they weren’t excessively fruity like many house cocktails usually are. The restaurant's ambiance is breathtaking, with calming music and low lighting that truly makes you feel like royalty.