Dunkin' - Springfield

American, North American, Delivery Services

Images

Contribute

Feedback

★ 4.4 / 5 from 1037 reviews

This local Dunkin' is a clean, bright, fast spot praised for consistently strong coffee, quick service, reasonable prices, and generous portions. The owner’s friendly presence and efficient handling of long lines make it a favorite for nearby workers and regulars. However, experiences are uneven: occasional surly staff, order errors, and issues with mobile ordering, pickup signage and menu photo accuracy (including an avocado toast arriving without avocado) detract from otherwise reliable everyday service.

Thalia 01.05.2023 - 06:24

★ ★ ★ ★ ★

The matcha tea varies from one store to another. It would be great if it were consistent everywhere!

Trinity 01.05.2023 - 06:24

★ ★ ★ ★ ★

Would definitely recommend visiting this place. Great mood, flavorful dishes, fantastic service. They never disappoint.

Dexter 01.05.2023 - 06:24

★ ★ ★ ★ ★

Iced coffee is always good and they make it the way that I like it this place wake me up in the morning it's my morning going

Marta 09.08.2025 - 00:18

★ ★ ★ ★ ★

Avocado toast, no Avocado! Some kind of spread with seasoning on top. I ordered Avocado toast w/sun-dried tomatoes. What I got was anything but! The item did not look like the photos on the website. See Photos. It was a mobile app, walk-in, to go item. Idid not realize that it didn't even look or taste like Avocado until I opened it at my destination. It was too late to takeback. In addition, the staff was surly about where to pick up pre ordered items. Sign was posted with wrong info. This wouldeffect any pre-ordered items. It all around, was an unacceptable experience.

Amani 09.08.2025 - 00:18

★ ★ ★ ★ ★

Glad to have this as my local Dunkin'. The owner is friendly and frequently asks me how I'm doing. The store is clean and I'm always impressed by how fast they are able to move long lines. Unlike some other locations, I don't think I've ever had awatered-down coffee here. I have encountered some not-so-friendly employees here, but the owner seems to be on top of thissince those employees were never there again.

Feedback