Dunkin' - Springfield

The matcha tea varies from one store to another. It would be great if it were consistent everywhere! read more The matcha tea varies from one store to another. It would be great if it were consistent everywhere!

Would definitely recommend visiting this place. Great mood, flavorful dishes, fantastic service. They never disappoint. read more Would definitely recommend visiting this place. Great mood, flavorful dishes, fantastic service. They never disappoint.

Iced coffee is always good and they make it the way that I like it this place wake me up in the morning it's my morning going read more Iced coffee is always good and they make it the way that I like it this place wake me up in the morning it's my morning going

A typical Dunkin'. Clean, bright, staffed. Not overly friendly to unknown walk-in guests. People who were obviouly regulars they were aggressively friendly towa... read more A typical Dunkin'. Clean, bright, staffed. Not overly friendly to unknown walk-in guests. People who were obviouly regulars they were aggressively friendly towards. It's okay to be overly welcoming to everyone who enters your doors as a customer.

Terrible customer service. I received my order incorrect, no problem. I understand, however when I ask for it to be corrected it came back worse than the origin... read more Terrible customer service. I received my order incorrect, no problem. I understand, however when I ask for it to be corrected it came back worse than the original. When mentioned again I was treated as if I was the problem. If you are having a bad day,leave it at home. No one wants to pay for something they didn't order then be accosted for it. Disgrace