Chuck E. Cheese - Menu

Amazing remodel, everyone was so nice read more Amazing remodel, everyone was so nice

This restaurant experience was terrible. When we arrived, there was no one in sight, and it took a while for an employee to come out. My client, who has a menta... read more This restaurant experience was terrible. When we arrived, there was no one in sight, and it took a while for an employee to come out. My client, who has a mental handicap, saves up to celebrate his birthday here every year, but he recently suffered a broken foot. We paused his game to regroup, but after just five minutes of playing, our food arrived. When we tried to pause the game again, we were told that we could only interrupt once, which meant he had only 11 minutes of playtime. The staff was very rude about the situation, and it felt like his money was wasted. I even suggested that they should post a sign about their policies! Additionally, they were working on the windows, so it was freezing inside. We never had issues before the renovation, but it seems that prices have gone up while the quality of service has gone down. I would recommend spending a few extra dollars and going to Scene 75 instead.