Burger King - Springfield

We visited earlier this week and ordered a burger, which turned out to be one of the worst I've had in quite some time. The bun was stale, the lettuce was limp,... read more We visited earlier this week and ordered a burger, which turned out to be one of the worst I've had in quite some time. The bun was stale, the lettuce was limp, the patty was dry, and there was way too much mayonnaise. I've learned my lesson—next time, I'll ask for light mayo. The fries were fresh, but the rest of the meal was disappointing. I think I'll skip it next time and make something at home instead.

I order food through their burger king app, had the worst experience with the current manager. She argued on the phone with me about my child's food and didn't... read more I order food through their burger king app, had the worst experience with the current manager. She argued on the phone with me about my child's food and didn't want to make my food. She gave my order to someone else before my door dasher got to burger king. I will never order food through them ever again. The WORST, WORST experience I have ever had. I hope they can get a manager that actually cares about the customer's.

If you're looking for cold food and somewhat stale buns, this is the place for you. I've never had a problem with the double Whoppers before. read more If you're looking for cold food and somewhat stale buns, this is the place for you. I've never had a problem with the double Whoppers before.

Service was fast and employees were kind. The food didn't taste good. Crispy chicken sandwich was soggy and tasted like cardboard. Fries and hamburger were not... read more Service was fast and employees were kind. The food didn't taste good. Crispy chicken sandwich was soggy and tasted like cardboard. Fries and hamburger were not bad.

Took a good 20 minutes to get onion rings and chicken nuggets. There was no one in front of us in the drive through... Although a handful of people appeared in... read more Took a good 20 minutes to get onion rings and chicken nuggets. There was no one in front of us in the drive through... Although a handful of people appeared in the lobby. Staff was nice but clearly having problems.