Baskin-Robbins - Springfield

What can you say about lots of flavors of ice cream to choose from and decent prices? Even better if you happen to have a gift card! Not much to get wrong on th... read more What can you say about lots of flavors of ice cream to choose from and decent prices? Even better if you happen to have a gift card! Not much to get wrong on this deal. Only thing I can think of is the parking isn't the greatest, but its just a little store, and so does the job.

Love the employees at the Mohawk ice cream shop. They are so good at their job and make me and my family feel so welcome. They know what I like when I come in a... read more Love the employees at the Mohawk ice cream shop. They are so good at their job and make me and my family feel so welcome. They know what I like when I come in and always smiling . thanks for ur AWSOME customer service much appriciated

31 flavors of greatness. It was cold and sweet to the tongue. If that is something you enjoy, then I highly recommend you try at least 2 of the 30 some odd flav... read more 31 flavors of greatness. It was cold and sweet to the tongue. If that is something you enjoy, then I highly recommend you try at least 2 of the 30 some odd flavors. Downside: I had hoped for a hottie to serve the creamy goodness. That was not an option at this location. In fact I didn't see a single one in sight. It may have been snowing that day?

This is the location I will visit from now on. It was the only one I knew about until I discovered there was one on Division in Eugene, which is closer to where... read more This is the location I will visit from now on. It was the only one I knew about until I discovered there was one on Division in Eugene, which is closer to where I live. But what I also discovered was that the customer service at the Division location pales in comparison to the Mohawk location, at least since the newest owner came along. My visits to this location have always been good, and the staff have been kind and courteous, but one thing that makes this place outstanding is that when I purchased some ice-cream that was full of ice crystals (because of a faulty freezer) the new owner asked me to come back for a replacement. I was very happy with that because the icy ice-cream was not very good, and I had bought two quarts of it. When I returned the ice-cream she gave me two new ones and she refunded my money. That was going way above and beyond what I expected. Five-star service!

The staff at this restaurant are very friendly. They were always pleasant to talk to on the phone when I worked at the location on Division. It’s a refreshing c... read more The staff at this restaurant are very friendly. They were always pleasant to talk to on the phone when I worked at the location on Division. It’s a refreshing change to be treated with respect and kindness, unlike the way people often feel treated by the owner of that Division location.