Reviews

Overall Total Score
3.3 out of 5
Good | 218 reviews

Reviews from various websites

Menu
4.2 ★ from 13 reviews
Dan
26.12.2022 - 11:41

The on chatham street in springfield, il. they had a mouse behind their class eating the donuts where everyone sees them and their still open. if there is one,...

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Roberta
26.12.2022 - 11:41

Their donuts w the chopped erdnuss are to die for no place where they are otherwise sold and I am not sure whether dd has done this too, until they have been ba...

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Salvatore
26.12.2022 - 11:41

A little slow to get our drinks, but great work all right and always a Dunkin value

Waino
26.12.2022 - 11:41

My new neighborhood early morning coffee stop. This is a wonderful Dunkin' donuts.

Ellis
26.12.2022 - 11:41

I am not sure why everyone is having so many problems with the Dunkin’ locations. I always order ahead on the app and it is done within minutes of my ordering....

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A Dunkin' Donuts location on Chatham Road in Springfield, IL, has sparked controversy after a customer reported seeing a mouse behind the glass where the donuts are displayed. Despite this unsettling discovery, other patrons have had positive experiences at various Dunkin' locations, praising the staff for their hard work and excellent service. One customer even highlighted the exceptional kindness of an employee named Leah who went above and beyond to remedy a mishap with their order. While some customers have encountered issues such as receiving incorrect drinks, others have raved about the delicious donuts offered by Dunkin'. Overall, opinions on the popular chain vary, with some vowing never to return and others expressing satisfaction with their visits.

Google
3.9 ★ from 566 reviews
Life
05.03.2024 - 09:06

Love the service and freshness of everything. If you haven't tried a matcha latte you're missing out. I would drink those all day everyday if I could lol

Jim
05.03.2024 - 09:06

We just got coffee for a group. They took good care in providing cups,lids, and sweeteners/creamers.

Dylan
05.03.2024 - 09:06

Forgot my wallet one day and they gave me my sandwich and coffee for free!

William
05.03.2024 - 09:06

A dice roll on getting to work on time. Service is always friendly and food is good. But dang, sometimes that drive thru wait time is brutal.

Randy
05.03.2024 - 09:06

Very polite people that work there donuts are pretty good and the drinks are awesome.

Sirved
3.7 ★ from 76 reviews
Jillian
22.01.2024 - 23:44

Ordered an iced latte and received an iced coffee. Didn?t realize it until I took a sip as I was driving away the sticker on the cup said ?latte? so I assumed i...

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Casey
22.01.2024 - 23:44

Just got a LG coffee it was hot and drive thru was pretty fast!

marsha
22.01.2024 - 23:44

The one on Chatham road in Springfield, IL. They had a mouse behind their class eating the donuts where everyone can see it and their still open. If there was o...

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F
22.01.2024 - 23:44

Their donuts w the chopped peanut are to die for No place else here sells them.. And I'm not sure DD did either until they acquired Mr Donut some years back

sonia
22.01.2024 - 23:44

How do you mess up a tea order? They put a tea bag in coffee! Ugh!! Called and was told the manager is Rika and she said she personally did my drink but states...

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Restaurantji
3.1 ★ from 142 reviews

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