Panera Bread - Springfield
Panera Bread
Description
Despite mixed reviews, the Panera Bread location featured in this article seems to have a range of experiences. Some customers have expressed dissatisfaction with incorrect orders, lack of food items, and poor quality dishes. On the other hand, other patrons have praised the tasty options available, such as the Gluten Conscious Monster Cookie with Nuts and the new grilled mac and cheese half sandwich. Customer service also seems to vary, with some interactions being positive and others pointing to areas where improvement is needed. Despite some hiccups, many customers appreciate the convenience of the location and the friendly staff. Overall, it seems that this particular Panera Bread has room for improvement but still manages to offer a decent dining experience.
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Appreciate the convenient location near the highway and workers are friendly. This location struggles to fulfill orders correctly though. Lately too they like to shut down the coffee bar more than 90 minutes before their posted store hours coffee and hot water is not available which is annoying. Typically prefer Panera over gas station coffee if I can get it.
I tried their new grilled mac and cheese half sandwich. 10/10 it was so gooey and savory that I wished I got 5 more. I'll definitely come back for another one. The workers are all super nice as well and make you feel welcomed.
While at a conference, I ate all my lunch and dinner meals at your store. They were all excellent and I was so glad you were across the street. Had a sandwich, salad, and the turkey chili. Ate every bite and enjoyed the freshness. Thank you. PS-all the employees I interacted with had great customer service skills.
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FAQ
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QR-Code for the menu
