Mexirico - Springfield
Mexirico
Description
At MexiRico Food Shop, we serve authentic Mexican cuisine for all occasions. Our decadent desserts are a favorite among Springfield locals. Come in and explore our weekly specials. Call (413) 317-7142 to place an order or make a reservation. We can't wait to welcome you!.
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Feedback
I give the food a 6.5/10. I had a burrito, birria tacos and carnitas. So yeah food was okay but the reason I give it 2 stars is because of the wait. I dined in on a Thursday night and had to wait 40 minutes for my food. Way too long for a dine in , in alittle restaurant.
I waited for a door dash for here for over 20 minutes. Came back inside and they just dropped a empanada and fries. A extra 10 minutes. It?s sad because I have to miss out on other orders because I have to wait here. Door dash gives a pick up time andfor every order. Every order I gotten here is never ready. I won?t be picking up from here any more. I?m not saying theyaren?t working hard in here but if you can?t make the pick up time. Then don?t accept door dash orders. Or get more workersduring lunch time. EDIT reply to the owner as a long time dasher, the app provides US with a pick up time as to when thefood should be ready or on a pick up shelf. This store is the longest wait I EVER EXPERIENCED. There?s NO REASON AS TO WHY anydasher has to wait past 20 minutes after the pick up provided time. 5 minutes is more reasonable. But I?m not here to saynobody isn?t working hard back there. Just adjust ur staff when needed. or don?t accept ALL door dash orders if ya can?t makethem on time. Is not as simple as declining an order WHEN THERES a PROVIDED PICK UP TIME. But no worries I?m not returning tothis store. SIMPLE. Good luck fellow dashers who pick up here.
I waited over 20 minutes for a DoorDash order here. When I finally went inside, they just handed me an empanada and fries, which added another 10 minutes to my wait. It's frustrating because I'm missing out on other orders because I have to wait here. DoorDash provides a pickup time for each order, but every time I've come here, my order is never ready. I won’t be picking up from this restaurant anymore. I’m not questioning their hard work, but if they can’t meet the pickup times, they shouldn’t accept DoorDash orders.
The food was delicious. Service was prompt and helpful. We spent more than we wanted to, but we found it was worth the money after we dug into the food.
