Subway - Spring Lake

#11 - Fast Food - Spring Lake, Sandwiches, International

Subway

Subway
3.1 / 5 (2317 reviews)

Description

In a recent examination of a local Subway franchise, reviews reveal a stark contrast in experiences. While some patrons lauded the dedication of staff members who provided exceptional service—including helpful assistance from Gina and heartfelt interactions with Molly and James—others reported alarming sanitation issues, poor food quality, and inconsistent service. Complaints ranged from overflowing sinks and unkempt restrooms to receiving expired meals, leading several customers to express serious health concerns. Despite a few positive notes regarding individual staff performance, the overwhelmingly negative feedback suggests a pressing need for improvements in food safety and customer service standards at this establishment.

Last update: 17.01.2026 from: summer

Feedback

★ 3.1 / 5 from 2317 reviews
summer-brown-doctor7
03.01.2026

This was the worst sandwich I ever received … not going to this location again . I received a sandwhich full of mustard … my bread was soaked in it , I had to wipe a lot of it off just to eat it . I can’t even finish it , it’s really disgusting . The sandwhich was barely cut , and veggies are not fresh ! Clearly tastes old …

elizabeth-hartwick
03.01.2026

I called to see if my sandwich could be remade right before closing and had the best experience! I left happier than I had been all day because of 2 sweet souls named Molly and her brother James. Molly did everything to ensure my order was perfect and made it a meal for any inconvenience even tho her kind presence was good enough for me! James came out of nowhere handed me a few cookies and told me and my mother we looked beautiful today and that just stole my moms heart we both been through so

alva-anthony
03.01.2026

The people were very nice, however, I seldom go to Subway and will start going less. Subway gives u more bread than meat. I ordered tuna, and they give you two baby scoops, so u have to find the Tuna. This is every Subway...its like they measure your meat to the inch. At lunch, best to go to a grocery store, get the precut lunch meat with a small pack of Hawaiian bread with chips or something rather than Subway. Goodness, give people their money's worth, u will build your customer base...an

christian-alvarez-bu-1
03.01.2026

I tend to overlook it when a place gets like one or two things wrong with my order but the service I experienced must be chronicled. Firstly, I used the drive through and there were about three cars ahead of me but, it may as well have been 10 because the line was moving so slow I was able to leisurely watch videos on my phone as if i was parked in a lot or something. Secondly, I make it a major point to speak clear and concise at the kiosk yet they still manage to get my order wrong even with a

andrea-madrigal-bush
03.01.2026

Gold star award goes to LAURA! miss Laura thank you for the attention to detail and being such a kind, respectful, and amazing human! The sandwich were great but you were even BETTER! My husband and I both had a joyous experience dealing with you. thank you !!!

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