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Contribute Feedback What G M likes about Osaka Japanese Express:
Good food at a good price. This is Japanese food... If you don't like Japanese food you will not like this place. However, this place is delicious. I got the steak hibachi. Steak was cooked perfect to my specification (Medium) and the rice and veggies were hot. Everything tasted fresh and the yum yum sauce was awesome. Soup was good, too. I got my food maybe 5 minutes after I ordered. View all feedback.
What Christina Robles doesn't like about Osaka Japanese Express:
Well first we will start with the customer service. My husband had to continuously say maam to get her attention eventhough she was standing right in front of him. She wasn't rude but she wasn't polite either. Time waiting. They told us our order would take 10 minutes. However it took a little more than 20. Now we will talk about the food. The spring rolls are excellent. That's where it ends. The main meal was edible... View all feedback.
Fantastic food! Some other reviewers are mentioning that it doesn’t taste like good Chinese cuisine, but that’s because it’s not Chinese at all—it's Japanese! The restaurant's name even reflects that. Everything we tried was delicious, and the portion sizes were generous. The prices were reasonable as well. The staff was friendly, and our service was prompt. Although this is a new restaurant, it was very clean. There's only one other Japanese place I know of, which is quite a distance away in Cameron, so it's great to have more dining options in Spring Lake!
The food here is excellent and reasonably priced. It's a Japanese restaurant, so if you're not a fan of Japanese cuisine, this might not be the place for you. That said, everything I tried was delicious. I ordered the steak hibachi, which was cooked just right to my preference (medium), and both the rice and vegetables were served hot. Everything tasted fresh, and the yum yum sauce was fantastic. The soup was also quite tasty. I received my meal about five minutes after placing my order.
The steak was of very low quality and quite tough, not prepared in the hibachi style. The rice tasted like Uncle Ben's. However, the spring rolls were quite good.
Let’s start with the customer service. My husband had to repeatedly call "ma'am" to get her attention, even though she was standing right in front of him. She wasn't rude, but she wasn't exactly polite either. As for the wait time, we were told our order would take about 10 minutes, but it ended up taking over 20. Now, onto the food. The spring rolls were excellent, but unfortunately, that’s where the positives end. The main dish was edible, but it was very bland, and the soup tasted like old water with mushrooms. The prices were reasonable, and the portion sizes were generous. However, we won’t be returning because, to be honest, it just wasn't worth it.
The food is incredibly fresh and delicious, which makes both Paul and me very happy. We eat there once or twice a week. It's always a delightful experience!
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