Pizza Hut - Spring

Placed an order at 8:30pm. Had the wrong pizza delivered. Called at 9:37 (4 minutes after it was delivered) to let them know i received someone else's order and Liz (the manager) stated that they would resubmit it and have it delivered to me ASAP and to please not touch the incorrect pizza that was delivered because she needs it back!! One hour later no pizza. We call her back and she states it's been ready and sitting there for us to pick up. No! That's not what was first stated to me. So she wanted to resubmit the same exact order at 10:45 for US to go pick up. When we asked for a refund instead she stated they don't do that and that we can pick up the pizza if we wanted. I wish they wouldn't ask for tips when placing the order. I will never order from this location again. Now I'm left w a cold incorrect pizza. Liz acts like the refund is coming out of her own pocket.

I don't know why they got these bad reviews I've ordered from them multiple times and always enjoyed it. Today really was a pleasant experience for me though, I made a mistake on my online order recipe wise and they made me the item the way I meant to put I thought that was so nice!! I will definitely order again.

Literally the worst customer service. People in the back just stare at you while you wait at the counter and the person who should be giving you your order is outside talking to his girl AS he watches you walk in the building. Waited 10 minutes. Ridiculous

Pizza was 30 min late cold and delivered by door dash instead of pizza hut. After ordered they refused a phone call from us.

Heed the reviews! This place sucks, and so does management. I ordered a 3 topping special with extra sauce, pepperoni, Italian sausage, and ham. They took forever to bring it curbside, and there was little sauce and no pepperoni. They gave me a receipt without the code to report it, so I really had to research to report it. I demanded a refund, but they are brain dead. Nothing. I love their thin crust, but nothing from that place again!