Subway - Spokane
Subway
Description
At this Subway location, customer experiences varied widely, reflecting both excellent service and disappointing encounters. Some patrons praised a few exceptional employees for their friendly demeanor, cleanliness, and attentiveness, noting a welcoming atmosphere with delicious, fresh food. However, others reported rude and inattentive staff, slow service, and incorrect orders that soured their visits. The stark contrast in employee attitudes highlighted potential management issues and the impact of individual performance on the overall dining experience. While some customers left smiling, eager to return, others vowed never to come back, illustrating the restaurant's inconsistent service quality.
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Not contactless.I ordered using the mobile order so my sandwich would be ready when I got there and on the contactless shelf so I could grab and go without any human contact or waiting.Two days in a row with two different employees this happened.Why even bother if I have to wait for everyone in front of me to get their sandwiches made before I can get them to hand me mine from behind the counter?This made me reschedule my afternoon. I had to leave to pick up my kids and then come back.
Evan w. helped me tonight with his mask wearing the right away. very pleasant young man and helpful when I asked his opinion on sandwich options. he must tell the young gentleman on the 29th location, who refused to place his mask correctly, which is a great tipper I am. the 29th location has not got my business.
Stopped in for lunch. It has 4 nice kickback soft chairs in the center of the business. Sweet! Food is always fresh at Subway. Good pleasant service and fast too if not too busy..
I had the best customer service experience at this restaurant. The two gentlemen working there were very funny and made our day. Big shout out to them!
I had a disappointing experience at this restaurant. The employee, Mya, was rude and seemed annoyed to be making sandwiches, which is part of her job. She also did not make my sandwich correctly. When I asked to try the new pretzel, she rolled her eyes before making it. I was very disappointed with both the service and the food. I will not be returning to this location.
