Reviews
Reviews from various websites
Fantastic burgers and sides every time, really consistent. almost went with stars because a problem with caught beer last time, but the personal solved it so we...
read moreBeautiful enough venue, but in this opportunity the burger has not really much taste and I hated the thin riders who were annoying to eat. the staff was polite...
read moreAlways enjoy eating here, good friendly service and the most delicious burgers!
The food was excellent and the service was somewhat overpriced
I quite like this chain, the burgers are usually cooked just right, although you can ask for them to be burnt if that's your wish, quite busy at time of visit a...
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read moreAt GBK, customers have enjoyed the vibrant atmosphere and tasty burgers but expressed concerns over inconsistent service and policies. While some praised the accommodating staff, especially in addressing loyalty stamp issues and allergies, others criticized the restrictive allergy policies and outdated ordering app, which complicates student discounts. Many diners appreciated the cleanliness and COVID-19 measures in place, highlighting a friendly and efficient team. Overall, while the food remains a highlight, the restaurant could enhance customer satisfaction by streamlining its app and more effectively addressing special dietary needs. The potential for return visits remains strong among loyal patrons.
Price per person: £50–60 Food: 5 Service: 5 Atmosphere: 5
Service: Dine in Meal type: Lunch Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5
Not been here before but what a beautiful burger. Good service and nicely served. Thank you for a lovely food experience. You deserve every success Service: Din...
read moreService: Dine in Meal type: Lunch Price per person: £1–10 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes: Burger
I have an allergy to raw egg. I wanted a burger with no mayo. However, they refused as their policy is they won't remove a product you are allergic to and I was...
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read moreAshton gave us the best customer service when we needed help using a voucher which wasn’t working. He was so helpful and super friendly. Turned our evening arou...
read moreVery disappointed with GBK , they have got a big sign out saying burger, fries and drink for £9.00 but the burger is either beef or vegetarian. Not chicken as a...
read moreA good meal, but not easy getting the attention of staff on this empty Saturday afternoon. Luckily we managed to (easily) get the attention of Tom, who was help...
read moreAmazing customer service with quick table service. Friendly and respectful staff, with an excellent meal at an affordable price
I have the kind of dangerous allergy where restaurants won’t always serve me but Tom and Patricia were terrific and were willing to work with the most awkward s...
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read moreMy first time visiting this location, and actually my first time visiting any GBK since before the pandemic, was for an impromptu lunch with my teenage son. The...
read moreBeen here a few times and always have a great evening. The staff at the Staines restaurant are always so friendly and provide amazing service. The food is amazi...
read moreI visited this chain restaurant after hearing great reviews and I was not let down. The freshly cooked burgers were incredibly delicious, and the meal was a gre...
read moreI have been a loyal customer of this restaurant for five years and have accumulated loyalty stamps over time. When I explained to the manager that creating a ne...
read moreWe ordered today with Uber eat and the burgers were amazing ! Really enjoyed and was very fresh ! 100 happiness
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