Dickey's Barbecue Pit

Placed an order via phone. And let me say. I don't the gentlemans name that took the order but he was the most curtious and professional person that we have dealt with in a long time. Went to pick up, and the same guy theat took the order was who served me, and I felt like I had knew him for a long time. Even gave me a sample of brisket to try while I waited. That alone makes it worth eating there.. thank you sir. And our dinner was fabulous. Keith.

I ordered 2 Combos Online and went through the Drive-Thru to pick it up. I LOVE how fast I can get in and out, and S/O to Anthony for the absolutely AMAZING Customer Service today!! He was so kind and was attentive enough to make sure I had everything I needed. I will start coming more often now as the food was GREAT, AND I was treated with the upmost respect. Highly recommend!!

Sort of heart broken. Love the ribs here but this is the second time I got chewy overheated and cold Mac and cheese. Not worth almost $20.00! I hope this get better bc when the food is fresh it’s amazing!

Placed an order online and never received my order. Placed an order about 6:30ish, asking for it to be delivered around 8:15, because i was at work. Got conformation of order and said it was in cue . Got busy at work, looked at the clock and it was 8:45. Called and called the store multiple times and only got a recording their mailbox was full. So here i am at work, 12 hr shift, no bbq and out 57 bucks. Have alerted the store on their online thing, but am reviewing here also. Hopefully this can be resolved. Not a good way to do business. If you cant fill an order and deliver, at least let the customer know. Will try and contact the store again tomorrow. Update later maybe. UPDATE Called the store and spoke to a manager. He was super super nice. Getting a refund for the order not going through. Apparently, when they run out of meat and shutdown, all the orders placed on the site are trashed. Seems they would be able to prevent the site ftom letting an order be placed if they dont have the means to fill it. Anyway, getting refunded the 57 bucks, just if you order from here, definitely do not use the site! Go through the other delivery services and not them! That way at least, theres someone with eyes on your order if something happens.

Dirtiest restaurant I have ever seen. Out of everything! Old stale reheated fries, no BBQ sauce on my pork sandwich. No onions or pickles as pictured on the menu. Waste of time and money.