Dunkin' - Southold
Dunkin'
Description
Dunkin’ Donuts in Southold, New York, presents a mixed bag of experiences for patrons. While some customers appreciate the cleanliness and quick service, others express frustration over stale donuts, poor coffee quality, and rude staff interactions. Reports of unprofessional behavior from management—combined with instances of miscommunication—have left some diners feeling unwelcome. In stark contrast, selected employees have been praised for their exceptional service and friendliness, particularly towards children. Despite its potential, the restaurant seems to struggle with consistency in customer satisfaction, prompting some regulars to seek alternatives in the area.
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I sometimes buy twelve donuts for my office on Sunday mornings. Unfortunately, the restaurant sells old donuts, so today a third of my order was stale. I called to complain and they offered to replace them, but I had already driven 40 minutes. This has happened before and I won't be going back. It seems like they are focusing more on menu items to increase revenue, but it's impacting goodwill.
This restaurant was not good. I only went here once and the egg sandwich looked and tasted like it had been made the day before. Actually, it most likely was made the morning before I was served it. I strongly suggest going somewhere else or skipping breakfast entirely before attempting to try a sandwich from this place. I cannot emphasize enough how disappointing my experience was.
This Dunkin is always clean. I’d say they are very fast too. Some employees aren’t as fast as others and still the rush hour times but they move quickly and without mistakes. Been coming for years and if I don’t buy a donut the employees will typically give a munchkin to my children. Great location and great atmosphere.
This is our go-to spot for a quick breakfast on-the-go before catching the Orient Point ferry. They serve the best coffee.
This Dunkin' has watered down coffee (as no taste) and is poorly run. The gentleman that is typical there (assume he is owner or manager) is rude and has on 2 occasions tried to double charge me. Better choice is the numerous 7 11 Stores on the east end that have Much Better coffee!!!
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QR-Code for the menu
