Arby's - SOUTHINGTON

The new burgers are very good and fresh! The staff is very pleasant and the restaurant is super clean!

Just stopped for a really quick lunch. It was clean inside and you can't go wrong with the Beef n' Cheddar! I love the new crinkle fries. Staff was friendly.

This review is about staff. (The food was fine) I went to this locationnin plantsville. They were running a little slow, probably due to lunch rush. Not concerning. What did concern me though was the toxic management. What I witnessed was a female, I assume to be thr manager on duty scolding a male worker about being too slow, in front of all the staff and customers. This is belitting and disgraceful. It also makes customers feel uneasy and awkward about coming into the store. If there's an issue with an employee, talk about it in a private setting, not publicly. Not everyone works at your pace, maybe they're new, maybe something in their personal life is affecting them. For this member of management to do this publicly is a shame and a fail on their part. They should not be in charge at this location, or any! Find the root cause of the problem, not scold in that manner. If there is anything that should be done, it is reprimand the manager, not the employee under them. I will not be returning to this location. Others yes. It is embarrassing to your company. This person should be greatful they even have people working for them. Fix this Arby's!

They ran out of fish? It's mid day and a restaurant was Out? My cheddar cheese beef sandwich was Luke warm and the cheese not melted. Fries were neutral temperature. No hotness to fries and I never was served my milkshake..thought it was in the bag. The cookie was delicious.

We tried the meat, which apparently was the supposed winner of the most ironic statement of 2022. A few bites and it was gone (along with the sides). In one word: disgusting.