Reviews

Overall Total Score
3 out of 5
Good | 698 reviews

What User doesn't like about Jimmy John's:
The sandwich bread and cookies were not up to par. Management really needs to improve their quality control. I’m giving it two stars solely for the friendly staff member who made my sandwich. View all feedback. What User likes about Jimmy John's:
Jayla was giving customer service like she was at a 4 star restaurant. I go to this location all the time. No one ever asked if I'd downloaded the app and could get a free sandwich. She was so professional and yet personable. She was training a new employee. I see why. I left both of them a tip. View all feedback.

Reviews from various websites

Menu
4.4 ★ from 10 reviews

Extremely slow! it took 16 minutes to make 2 sandwiches. three commands were made before me and no statement or apology

Jayla was giving customer service like she was at a 4 star restaurant. I go to this location all the time. No one ever asked if I'd downloaded the app and could...

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Very nice employees, always fast, always accurate. what more could you want from a drive thru joint? been going here for a year now and today was the first time...

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Let's just say that for a change they made my sandwich right and it was perfect. Anyone should try the unwich vegetarian it is amazing it's like a salad but you...

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Jimmy John's has changed, but they for got to inform anyone...it was a positive change in my opinion

Google
3.3 ★ from 249 reviews
Kel
12.11.2023 - 22:19

Fast service. Food is always consistently good. Service: Take out Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 4

Brian
12.11.2023 - 22:19

The review was for Evergreen franchise, disregard, never been to Southfield Food: 4 Service: 4 Atmosphere: 4

Maxwell
12.11.2023 - 22:19

My sandwich tasted fine, even though it’s not what I ordered. They screwed up one of the other sandwiches we ordered, too. Rude and incompetent staff. Food: 5 S...

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Patrick
12.11.2023 - 22:19

Service: Delivery Meal type: Lunch Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1

Colby
12.11.2023 - 22:19

**Service:** Takeout **Meal Type:** Lunch **Price per Person:** $10–20 **Rating:** 1/5

Facebook
3.1 ★ from 8 reviews
Foursquare
3.3 ★ from 7 reviews
Yelp
1.6 ★ from 39 reviews
Restaurantguru
3.1 ★ from 276 reviews
Restaurantji
2.6 ★ from 119 reviews

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