Reviews

Overall Total Score
3.1 out of 5
Good | 382 reviews

What girliegirl123 likes about Neptune:
My partner and I dined here after the fireworks, we was seated almost immediately, our order was taken and the food was served in a timely manner, food was fresh, hot and delicious. My partner and I were trying to have a conversation and it become clear it was going to be impossible for us to talk, loud loud people shouting not talking to each other across the tables many times I had to ask my partner what he said as... View all feedback. What 517miad doesn't like about Neptune:
Prices have gone up as expected but quality not as good as it used to be. Luckily we had finished our food when we saw the young blonde waitress looking in the mirror picking her spots and the older man who I assume was the owner saw her do this and not say anything just shrugged his shoulders when this was mentioned Do not recommend View all feedback.

Reviews from various websites

Tripadvisor
2.9 ★ from 193 reviews
517miad
20.02.2024 - 15:46

Prices have gone up as expected but quality not as good as it used to be. Luckily we had finished our food when we saw the young blonde waitress looking in the...

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girliegirl123
20.02.2024 - 15:46

My partner and I dined here after the fireworks, we was seated almost immediately, our order was taken and the food was served in a timely manner, food was fres...

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P9346TPjoh
20.02.2024 - 15:46

Five of us came in for dinner before the fireworks about 7pm. Waitress took ages to come over, when she did, she got her pad out her lighter fell in the table....

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jiveboy55
20.02.2024 - 15:46

Always reliable quality and service. Good selection and excellent value from this family friendly fish bar.

robbiepaton2016
20.02.2024 - 15:46

I fancied one if those dirty burgers from a caff and this place did not disappoint. The burger tasted home made and was massive. My wife opted for chips and gra...

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Neptunes offers a diverse dining experience that seems to vary greatly among patrons. Some diners rave about the delicious, freshly prepared food and exceptional service from staff, particularly noting the manager Charlotte's attentiveness. Families appreciate the generous portion sizes and reasonable prices. However, others have encountered major disappointments, citing excessively greasy food, small portion sizes, and unappetizing flavors, alongside indifferent service. While the ambience may not suit those seeking a quiet dining experience, it seems the restaurant can deliver satisfying meals for families and groups, making it a gamble worth taking if you're in Southend-on-Sea.

Gastroranking-it
3.2 ★ from 10 reviews
R9777QNhelena
21.05.2024 - 07:14

I planned a weekend trip to Southend-on-Sea for a group of 14 people and decided to dine at Neptunes. I contacted the restaurant in advance to make a reservatio...

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Thetalkofthetown
21.05.2024 - 07:14

Tastey food plenty of choice, the chips were not greasy which was a huge plus as many of the places in Southend hand you a bag of grease.Friendly fast service a...

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angela
21.05.2024 - 07:14

After a day (friday 27th) of rides and pier walking we needed food before heading home. Went in to Neptune as it looked inviting and there were already a few pe...

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Z1190GJrobertw
21.05.2024 - 07:14

Friendly service, attended to as we entered, beautifully cooked cod and chips small salad included on plate thin crispy batter, beautiful chips. also on the men...

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Hollylovescake
21.05.2024 - 07:14

The chips from here were really tasty and not greasy. However, they were served in polystyrene trays. Why? Get cardboard trays. Polystyrene plays a part in dest...

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Gastroranking-uk
3.0 ★ from 179 reviews

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